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Road Scholar 点评 | https://www.feefo.com/reviews/road-scholar 的客户服务点评 | Feefo

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Mary Mitchell

Dallas, TX

5 years ago

购买日期：18/03/2019

Mary Mitchell 就 Road Scholar 说了什么:

I love everything about your program--the options, the flexibility, the informative descriptions of the various trips, etc. However, I found your website less than intuitive. I am a relatively tech sa

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Cathy Womack

5 years ago

购买日期：28/02/2019

Cathy Womack 就 Road Scholar 说了什么:

My airline ticket booking was incorrect. It had me starting in the wrong city. That was corrected but now my name is incorrect on the airline ticket so that has to be corrected.

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Stephanie Denton

5 years ago

购买日期：13/03/2019

Stephanie Denton 就 Road Scholar 说了什么:

Slow. Difficult to book multiple people. Only shows trips I have booked as opposed to all trips I’ve taken (Ex: trip to Greece, I had more time to book for spouse & I, trip to Colorado my spouse booke

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Rachel

Road Scholar

5 years ago

Hello, we appreciate your feedback and are sorry to hear that you had such difficulty with filling out the participant information forms for your trip. We are available by phone if you need additional assistance and our number is 877-426-8056 business hours are Monday - Friday 8am - 9pm (EST). Best, Your Friends at Road Scholar

Stephanie Denton

5 years ago

The people on the phone are great, but they can’t interface with what I’m doing online AND in theory a GREAT website should not need phone interventions. Love the actual Road Scholar trips - especially SMALL groups. I just wish it wasn’t so darn hard to deal with the virtual paperwork.

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受信赖的顾客

5 years ago

购买日期：14/03/2019

The website works very well except for the "My account" tab I was unable to open this. After calling the IT department of Road Scholar, I was informed that I need to use Google Chrome, that Inter

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James A. Hickman

5 years ago

购买日期：23/02/2019