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Rock & Ruddle 点评 | https://www.feefo.com/reviews/rock-ruddle 的客户服务点评 | Feefo

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受信赖的顾客

1 year ago

购买日期：18/06/2023

I was given a Rock and Ruddle hairbrush as a present and it was quickly borrowed by my two daughters. I've since bought them each one and they love them. It has always been a painful exercise brushin

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Alexandra

Rock & Ruddle

1 year ago

Thank you for this lovely review. It makes us very happy to know that your daughters are loving their new hairbrushes and are happy that the brushes do not pull. This feature of not pulling, alongside with looking lovely, was really was a non-negotiable feature of our brushes when we designed them. I had the same issues with my daughter when she was little as she seemed to be very sensitive to having her hair pulled. We like to say that our brushes turn brushing your hair from a task to a treat :)

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受信赖的顾客

1 year ago

购买日期：17/06/2023

Pretty efficient

Alexandra

Rock & Ruddle

1 year ago

Thank you for your kind review. I hope that your granddaughter loves her new hairbrush. Best wishes, Alexandra

受信赖的顾客

1 year ago

Delighted

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受信赖的顾客

1 year ago

购买日期：09/06/2023

I mistakenly ordered the incorrect pad for a personalized brush but after emailing the company this was all resolved with efficient service.

Alexandra

Rock & Ruddle

1 year ago

I am so glad all was resolved for you quickly. Thank you for your kind review.

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Miss Sarah Pilkington

1 year ago

购买日期：24/06/2023

Miss Sarah Pilkington 就 Rock & Ruddle 说了什么:

It's July 4th. Still not received order placed June 24th. So whilst I can't comment on the brush I can tell you delivery is not within the promised 3 to 5 days

Alexandra

Rock & Ruddle

1 year ago

Hi Sarah, I am sorry to receive your review note. I am checking with my team as to what has happened with your order and will come back to you as soon a possible. Best wishes, Alexandra

Alexandra

Rock & Ruddle

1 year ago

Hi Sarah. I have now traced your order. You ordered a personalised hairbrush one the 24th of June. Our website explains the following details relating to our personalised brushes: Please note that all personalisation orders are individually created in our factory and take up to 14 days to manufacture. We then offer (after the hairbrush is manufactured) two shipping options for the UK: DPD (within 48 hours) and Evri (3/5 days). Please allow extra time for delivery to international addresses. I believe that the hairbrush has now been delivered according to the tracking. Please do let me know that all is well. Best wishes, Alexandra

Alexandra

Rock & Ruddle

5 months ago

Hello Sarah. Please may I ask you to review your Beautiful Blue Personalised Hairbrush purchase and star rating for us. That would be so much appreciated. I hope that the hairbrush has been a success for you. Thank you again for your order last year. Best wishes, Alexandra

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受信赖的顾客

1 year ago

购买日期：26/06/2023

I was very happy with my communication with Rock and Ruddle.. Delivery was quick however they were let down by Evri who did not let me know when they would be delivering and left the parcel by my bin.

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Alexandra

Rock & Ruddle

1 year ago

Thank you for your lovely review. I will certainly relay this information about Evri back to our warehouse. Best wishes, Alexandra

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受信赖的顾客

1 year ago

购买日期：25/06/2023

Very quick delivery

Alexandra

Rock & Ruddle

1 year ago

So glad the delivery was efficient. Thank you for your review.

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受信赖的顾客

1 year ago

购买日期：25/06/2023

Fast delivery

Alexandra

Rock & Ruddle

1 year ago

So happy to hear that your delivery went well.

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受信赖的顾客

1 year ago

购买日期：04/06/2023

Great products. Speedy delivery. Very pleased with my combs. Already own several Rock and Ruddle brushes and combs. Well designed and a joy to use.

Alexandra

Rock & Ruddle

1 year ago

Thank you for your lovely review.

Alexandra

Rock & Ruddle

1 year ago

Thank you for taking the time to send us this lovely review. I am so pleased that you enjoy using both our hairbrushes and combs. So glad the delivery went well too. A joy to hear from you.

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受信赖的顾客

1 year ago

购买日期：17/06/2023

Quick delivery, well packaged.

Alexandra

Rock & Ruddle

1 year ago

Great to know our delivery was efficient. Thank you for your kind review.

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Kamila Dyksa

Bournemouth

1 year ago

购买日期：01/06/2023

Kamila Dyksa 就 Rock & Ruddle 说了什么:

As always - highest quality ! Bought the products few times already from Rock & Ruddle , some of the gifts - always highly appreciated and loved from the very first brush! We simply love your brushes

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Alexandra

Rock & Ruddle

1 year ago

Thank you for being a wonderful customer Kamila. We are so delighted that you love our hairbrushes! We will try to keep creating beautiful new designs.

Kamila Dyksa

1 year ago

Yes, please! :-))))))

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关于Rock & Ruddle

Rock & Ruddle was launched in 2012 by Alexandra Rock and Jackie Ruddle offering hairbrushes and combs featuring gorgeous designs that detangle gently promoting healthy, radiant and shiny hair. Choose from hairbrushes in Super Size Luxury, Large or Small sizes and pick the perfect bristle type to match your hair: natural bristle and mixed nylon tips, pure natural bristle, vegan bristle or soft baby bristle for those under two years old. Rock & Ruddle Shower Power Brushes available in both white and black are perfect for use in the shower and on wet hair. There is also a range of beautiful combs to match many of our hairbrush designs. These hairbrushes and combs make perfect gifts for loved ones or a wonderful self-purchase treat.

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0777 4236599

63 Sugden Road,, London, City of London, SW11 5EB, United Kingdom