Online business selling horse rugs and accessories
服务
4.9
/5
产品
4.9
/5
5
4
3
2
1
1,076
42
10
4
5
1,137
过去一年内的 条评价
显示全部1,137条点评
JM
Jemma Morrison
New forest
1 month ago
购买日期：17/07/2024
Jemma Morrison 就 Ruggles Horse Rugs 说了什么:
Great service personal & helpful
Diane Leake
Ruggles Horse Rugs
1 month ago
Thank you very much for taking the time to leave us a review Jemma and very pleased you were happy with the service you received.
产品评价
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JH
Jacqueline HUTCHINSON
Greasby
1 month ago
购买日期：16/07/2024
Jacqueline HUTCHINSON 就 Ruggles Horse Rugs 说了什么:
Great. Very helpful customer care resulted in a perfect fitting and well made rug.
Very happy indeed.
Diane Leake
Ruggles Horse Rugs
1 month ago
Thank you Jacqueline for the review and so pleased that the advice we were able to provide assisted and that you are happy with the service, quality and fit of the rug you purchased.
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HJ
Hayley Jackson
Grantham
2 months ago
购买日期：08/07/2024
Hayley Jackson 就 Ruggles Horse Rugs 说了什么:
Brilliant service rug arrived very quickly and fit perfectly
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受信赖的顾客
2 months ago
购买日期：15/07/2024
Fast delivery for a quarter product.
Diane Leake
Ruggles Horse Rugs
2 months ago
Thank you for taking the trouble to leave us a review and pleased you were happy with the service you received.
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受信赖的顾客
2 months ago
购买日期：15/07/2024
I have one that just about fits one of my horse and bought another one that didnt. There is not enough room allowed with the stomach flap for the straps to meet. Also chest width is not sufficient for
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Diane Leake
Ruggles Horse Rugs
1 month ago
Thank you for leaving a review. I have e-mailed you regarding this the feedback on our service and the products but whilst have had a response from you on the products you didn't advise on how we could have improved on the service. I checked our records and you received the products 2 days after ordering on the standard free of charge service which is well within the timescales we indicate. We pride ourselves on providing the best possible customer service we can it is by gathering feedback from customers that we can continue to improve. If you get the opportunity to e-mail in this regard we would be very grateful.
产品评价
Not made big enough for a heavy horse. The rug itself is is lovely quality and the fabric is excellent. It just doesnt fit well.
Diane Leake
Ruggles Horse Rugs
1 month ago
I e-mailed you about the feedback you have given on the fit as this is not typical feedback we get about our heavy horse range. You have responded and I have e-mailed you back to further assist but not heard back from you. If you wish to reply to that e-mail I am more than happy to try and help you get the best fit for your horses. Of course if you are not happy with the fit you are more welcome, as already mentioned, to return the rug for a full refund.
I have not yet tried this one out on my horse (bought as a spare) but it looks very good and good value for money.
Diane Leake
Ruggles Horse Rugs
1 month ago
I hope that when you try the mask that you are happy with it. They are certainly very popular in the range.
Excellent quality rug, but only barely big enough to fit the chest of a heavy horse.
Diane Leake
Ruggles Horse Rugs
1 month ago
We have been in e-mail communication about this feedback but I haven't heard back from you since my last send. This is not typical feedback we get about our heavy horse range and as mentioned am more than happy to try and assist you to get the right fit for your horse. Equally you are more than welcome to return the rug for a refund if not happy with the fit.
Excellent quality but not big enough
Diane Leake
Ruggles Horse Rugs
1 month ago
We have been in communication about feedback on the heavy horse rugs but not heard back since my last send. In your e-mail you had mentioned that you wished to purchase an XL but they were not in stock (these are sale items) and so had purchased a L to go with the rug. If it is not big enough then please do feel free to send back for a refund.
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受信赖的顾客
2 months ago
购买日期：15/07/2024
Easy to order, fairly prompt delivery.
Diane Leake
Ruggles Horse Rugs
2 months ago
Thank you for the 5* review and pleased you were happy with the delivery and the product received.
产品评价
Good fit, a light and effective fly rug.
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LS
Laura A Simpson
Pittenweem, fife
2 months ago
购买日期：15/07/2024
Laura A Simpson 就 Ruggles Horse Rugs 说了什么:
Would definitely order again. Great sale price and prompt delivery
Diane Leake
Ruggles Horse Rugs
2 months ago
Thank you for the positive review Laura and very pleased you were happy with the delivery and the product purchased.
产品评价
Great quality cute design and perfect fit
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受信赖的顾客
2 months ago
购买日期：11/07/2024
The two rugs are brilliant. The same quality as a winter outdoor rug.
Diane Leake
Ruggles Horse Rugs
2 months ago
Thank you for taking the time to leave us a review and very pleased you are happy with the service and the rugs purchased.
产品评价
Fitted perfectly. Same quality as a winter turnout rug
The quality of the rug is the same as you would expect from a winter outdoor rug. It just does not have any filling. The rugs fitted both my horses perfectly.
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受信赖的顾客
2 months ago
购买日期：14/07/2024
Amazing timeline 😁
Cannot fault the whole process of ordering and delivery 🚚. Well deserved five stars👍
Diane Leake
Ruggles Horse Rugs
2 months ago
Thank you for your 5* review and feedback on our service and delivery. So pleased you were happy with both.
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受信赖的顾客
2 months ago
购买日期：14/07/2024
Very good
Diane Leake
Ruggles Horse Rugs
2 months ago
Thank you for taking the time to leave us a review and very pleased you were happy with the service you received.
A huge range of horse rugs/accessories for Shetland ponies, miniature horses, horses/ponies, donkeys and heavy horses. We are a small team who aim to provide excellent products and customer service for our customers and offer free U.K. delivery on all orders.
At Ruggles we have a huge range of horse rugs for all seasons.
A huge range of horse rugs/accessories for Shetland ponies, miniature horses, horses/ponies, donkeys and heavy horses. We are a small team who aim to provide excellent products and customer service for our customers and offer free U.K. delivery on all orders.
At Ruggles we have a huge range of horse rugs for all seasons.
