Silver Cross 点评

Thank you for your feedback. We are very sorry to hear that you are unimpressed with the quality. Please be rest assured that Silver Cross pride ourselves on the quality of all our products and ensuring that they are the best value, however if you would like to discuss this further one of the Team would be more than happy to speak to you on 0345 872 6900. Regards Silver Cross Customer Service

Hi Hannah I am very sorry to hear that you aren't happy with the level of service that you experienced. Unfortunately our phone lines are incredibly busy most of the time, however we do attempt to answer all calls as quickly as possible. With regards to the missing delivery option, I can confirm that I have passed this feedback on to our e-commerce team for investigation, so again apologies that the Clic didn't arrive in time for your holiday I hope this didn't cause you too many issues. On your final point, we made the decision several years ago to no longer take orders over the phone due to us requiring 3D secure to be in place. Thank you very much for your feedback and apologies again for any inconvenience caused. Regards Riccardo Baldoni Head of Customer Experience

Hi Jessy We are sorry to hear that you aren't happy with your Buffet Highchair. A member of my Team will be contacting you as soon as possible to discuss this further. Regards Riccardo Baldoni Head of Customer Experience