Adding expertise and value to the resolution of buildings claims.
服务
4.6
/5
产品
4.7
/5
5
4
3
2
1
159
32
12
3
5
211
过去一年内的 条评价
显示全部794条点评
受信赖的顾客
10 months ago
购买日期：31/10/2023
Not impressed with the service it took fifteen weeks to get our property repaired
Laura
TBRN
10 months ago
We're sorry to hear you were not satisfied with the service you received but we appreciate your feedback as it helps us improve our services. We will investigate the issue with our contractor, however if you would like to discuss the issue further, please contact us on customerservice@tbrn.co.uk - Kind regards, Laura
产品评价
Cannot complain about the person who actually did the repair but actually getting the company to come to do the repair was a nightmare
0
分享
受信赖的顾客
10 months ago
购买日期：30/10/2023
Excellent workmanship and left everything clean and tidy
Laura
TBRN
10 months ago
Many thanks for your great feedback, we appreciate you taking the time to provide this!
产品评价
Really good job and left everything clean and tidy
0
分享
MS
Margaret Skeeles
10 months ago
购买日期：24/10/2023
Margaret Skeeles 就 TBRN 说了什么:
The work was carried out very efficiently with no issues arising
Laura
TBRN
10 months ago
Thank you for your 5 star review. We are pleased you are satisfied with our service and repairs.
产品评价
Efficient and tidy repsir
0
分享
受信赖的顾客
10 months ago
购买日期：16/10/2023
TBRN answered queries quickly and helpfully. All their tradesmen were good at what they did as well as been polite and informative. They all cleared up after themselves, which was a bonus. Special m
...
阅读全部
Laura
TBRN
10 months ago
Thank you for your 5 star ratings and great feedback! We're glad you are happy with the service and repairs!
产品评价
Mike did an excellent job laying an engineered wooden floor and skirting boards.
0
分享
受信赖的顾客
10 months ago
购买日期：18/10/2023
All done very professionally.
Laura
TBRN
10 months ago
We really appreciate your 5 star rating and review, thank you!
产品评价
All professional and good
0
分享
受信赖的顾客
10 months ago
购买日期：06/10/2023
My dealings with Ellie McLaughlin , Claims Concierge , could not have gone better - she was friendly, helpful and very efficient - it was a pleasure to deal with her . The repair itself looks good alt
...
阅读全部
Laura
TBRN
10 months ago
Thank you for your 5 star review and wonderful feedback! We will be sure to pass this on to Ellie!
产品评价
Contractor was friendly and thorough in effecting the repair and producing a finished job that matched the brickwork . Was surprised to find the damaged brick was not replaced , rather it was a cemen
...
阅读全部
0
分享
JS
Janet Stephenson
11 months ago
购买日期：20/10/2023
Janet Stephenson 就 TBRN 说了什么:
Excellent job Ryan was so pleasant and helpful
Laura
TBRN
10 months ago
Thank you for taking the time to leave us a 5 star rating and review!
产品评价
Did an excellent job and cleaned up well
0
分享
EW
Evelyn Williams
11 months ago
购买日期：19/10/2023
Evelyn Williams 就 TBRN 说了什么:
They were efficient and reliable and we are pleased with the result.
Laura
TBRN
10 months ago
Thank you for your great feedback! We appreciate you taking the time to complete this and we're pleased you are happy with the service you received and the repairs carried out.
产品评价
The repairs were carried out efficiently . The gentlemen were reliable and informed us in advance of the timings of the job . They were considerate and careful , informing us of what was going to happ
...
阅读全部
0
分享
受信赖的顾客
11 months ago
购买日期：18/10/2023
Although this was a small job the person allocated did not take enough care. He didn’t flatten it sufficiently to prevent it not showing. Only the wall was done not the skirting board which had been d
...
阅读全部
Laura
TBRN
11 months ago
Thank you for taking the time to leave your feedback, we appreciate this as it helps us improve our service. We're sorry to hear that there has been an issue with the repair. When we contacted you following the works completing you advised that there were no outstanding issues so we closed our file. If there are further works you wish for us to carry out as part of the claim, please contact me on CustomerService@tbrn.co.uk and we will get this claim reopened. Kind regards, Laura
产品评价
Whilst pleasant I felt as it was not a big job not enough care was taken.
0
分享
受信赖的顾客
11 months ago
购买日期：20/10/2023
Good service
Laura
TBRN
11 months ago
Thank you taking the time to provide feedback about your claim, we are glad you are happy with the service and workmanship!
At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.
At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.
