Adding expertise and value to the resolution of buildings claims.
服务
4.6
/5
产品
4.7
/5
5
4
3
2
1
159
32
12
3
5
211
过去一年内的 条评价
显示全部794条点评
DB
Dave Bowen
1 year ago
购买日期：08/09/2023
Dave Bowen 就 TBRN 说了什么:
Ellie McLaughlin was very professional, dealt with our claim very quickly and moved it forward with contractor when they were a little slow to respond. Well Done to Ellie great work
Laura
TBRN
1 year ago
Thank you for taking the time to leave your fantastic review and rating! We are glad you are happy with the service you received and the repairs that were completed. We'll be sure to pass your feedback on to Ellie.
产品评价
The contractors did a fantastic job and completed in the timeframe given. informed us of every detail every step of the way
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SH
Steve Hines
1 year ago
购买日期：31/08/2023
Steve Hines 就 TBRN 说了什么:
Did a good job of rebuilding the damaged well . Did not inconvenience at all but just got on with the work unsupervised . When conversations did take place , he was polite and informative.
Laura
TBRN
1 year ago
Thank you for your great feedback regarding the service and repair you received!
产品评价
Minimum fuss in achieving a good result
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MW
Mrs Winter
1 year ago
购买日期：03/08/2023
Mrs Winter 就 TBRN 说了什么:
TBRN customer service was efficient and professional .
Laura
TBRN
1 year ago
Thank you for your feedback, we appreciate you taking the time to provide this. We're glad you were happy with the service you received and we will investigate your comments regarding the repair works. If you would like to discuss this further, our contact details are as follows - 0151 909 2788 - CustomerService@tbrn.co.uk
产品评价
The person fulfilling the repair was a pleasant person but not skilled in the task he was assigned to repair Dry stone wall . It was agreed that the damaged wall was rebuilt , he just repaired it - on
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0
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SR
Sue Rains
1 year ago
购买日期：29/08/2023
Sue Rains 就 TBRN 说了什么:
I don’t feel positive or negative to the experience.
Laura
TBRN
1 year ago
Thank you for taking the time to leave your feedback. We would appreciate your comments on how we could improve the claim experience. If you would be willing to provide further feedback, please could you email CustomerService@tbrn.co.uk quoting your surname and post code. Many thanks!
产品评价
They completed the work to a satisfactory standard
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DJ
Duncan Johnson
1 year ago
购买日期：08/08/2023
Duncan Johnson 就 TBRN 说了什么:
Although the process took longer than expected, it was handled well. The damage was repaired well and phone calls were answered quickly and efficiently
Laura
TBRN
1 year ago
We appreciate your feedback, thank you. We're glad you are happy with how your claim was handled and the works carried out.
产品评价
Excellent work, friendly tradesperson
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受信赖的顾客
1 year ago
购买日期：09/08/2023
Excellent service, did what said they were going to do and kept us updated all the way through the process.
Laura
TBRN
1 year ago
We're pleased to read you are happy with the service you received and the repairs carried out! Thank you for taking the time to leave your rating and review, we appreciate it.
产品评价
Brilliant all the work was done as and when they said it would be done.
0
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受信赖的顾客
1 year ago
购买日期：26/07/2023
Kept me informed throughout process and I did not have to chase. Very quick and efficient.
Laura
TBRN
1 year ago
Thank you for taking the time to leave us your fantastic feedback, it is appreciated!
产品评价
Excellent. Quick and efficient. Kept me informed throughout and I did not have to chase. Would recommend.
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受信赖的顾客
1 year ago
购买日期：28/07/2023
Fantastic!
From accident to repaired wall took just 2 phone calls, 2 text messages and 2 weeks!
Laura
TBRN
1 year ago
Many thanks for taking the time to leave your excellent feedback! We are glad you are happy with the service you received and the repairs that were completed.
产品评价
Great repair, no hassle, very fast turn around
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SF
Shaunna Freeman
1 year ago
购买日期：27/07/2023
Shaunna Freeman 就 TBRN 说了什么:
Fantastic customer service, kept updated all the way through. Lovely friendly staff
Laura
TBRN
1 year ago
Thank you for your wonderful feedback! We're glad to hear you are happy with the service you received and the repairs carried out.
产品评价
Fantastic guys! Really lovely helpful and kept in contact all the way through. Thorough and quick work carried out. Brilliant
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受信赖的顾客
1 year ago
购买日期：28/07/2023
Very speedy service, impressive
Laura
TBRN
1 year ago
We appreciate you taking the time to leave your great feedback! We're please you are happy with our service and the contractor's repairs.
At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.
At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.
