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Window Security Solutions 点评 | https://www.feefo.com/reviews/window-security 的客户服务点评 | Feefo

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受信赖的顾客

6 years ago

购买日期：18/05/2018

The work was carried out exactly when arranged, with the minimum of fuss. Your workmen turned up at 8.00 am and carried out the fitting of the security blind with the maximum of efficiency, explaining

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受信赖的顾客

6 years ago

购买日期：04/05/2018

Excellent service,polite ,quick.

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David Cummings

Eastbourne

6 years ago

购买日期：16/04/2018

David Cummings 就 Window Security Solutions 说了什么:

Artur I found very helpful and supportive. On two separate purchases tenant of the property was not advised of delivery in spite of several requests. the delivery journey on both occasions was from Mi

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Commercial Manager

Window Security Solutions

6 years ago

We can only apologise for the service level that you received, we did, unfortunately, have a few issues with notification of deliveries, this was mainly due to a lack of resource as our business grows. We have addressed this by employing a new team member who now coordinates all deliveries & installations. We have also reviewed our notification system and this now includes a series of triggered emails to notify customers of when their delivery will arrive. In terms of the incorrect dimensions, this was due to an error in assuming an allowance for tolerance on your 1st order and we have now changed the way do this ensuring more communication to obtain customer requirements. We feel that it is unfair for you to assume that the 2nd order has sizing issues without having the grills in situ. We hope that the before mentioned gives you some reassurance that we have addressed the issues and will help you to be confident in placing future orders.

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受信赖的顾客

6 years ago

购买日期：18/04/2018

Very pleasant to deal with until I paid for the windows. Delivered wrong windows and change 250 pounds for a less than 15 minute install.

Commercial Manager

Window Security Solutions

6 years ago

We are sorry to hear that you are not satisfied with the service provided. Unfortunately, there has been an error at the dispatch stage of the order and your Hammerglass units had been incorrectly shipped by our supplier and therefore needed to be transported from the other side of the country to carry out the installation, we can only apologise for this.

We feel that we did all that we could to rectify this and did keep to our agreement and came to install the glass on the re-arranged date that we agreed.

In terms of your comment regarding the installation price - we did make the charges clear from the start of your enquiry and provided you with a quotation in writing on multiple occasions. The charges are based on not only the labour of a skilled engineer on the final installation but also account for a pre-manufacture site survey, as well as travel costs. We don't feel it is fair to dispute the price after agreeing to it both verbally and in writing prior to placing your order.

Pixel Inspiration Holdings Limited

6 years ago

购买日期：18/04/2018

Pixel Inspiration Holdings Limited 就 Window Security Solutions 说了什么:

Their customer service was excellent, the staff were all very courteous and efficient. The price was competitive. I would recommend them.

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Mr David Hilton

6 years ago

购买日期：20/03/2018

Mr David Hilton 就 Window Security Solutions 说了什么:

The fixed security bars exceeded my expectation. Thank you for your service.

J Brown Fabrications

6 years ago

购买日期：22/02/2018

J Brown Fabrications 就 Window Security Solutions 说了什么:

Yes we would buy again. However, we did not receive notification of goods arriving which we requested so we would request this in the future

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受信赖的顾客

6 years ago

购买日期：15/02/2018

Excellent customer service and professional installations of the windows.

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Uig Hotel

6 years ago

购买日期：31/01/2018

Uig Hotel 就 Window Security Solutions 说了什么:

Great service, Artur responded quickly to all of my many queries. Looks great, thank you.

Mrs Felix on behalf of Mrs Gladstone

6 years ago

购买日期：12/01/2018

Mrs Felix on behalf of Mrs Gladstone 就 Window Security Solutions 说了什么:

They came as requested at the time appointed and fitted two unobtrusive grilles to my ground floor back windows. I feel considerably more secure.

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关于Window Security Solutions

Window Security Solutions

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0161 413 0766

Unit C4 Broadoak Business Park, Ashburton Rd West, Manchester, Greater Manchester, M17 1RW, United Kingdom

为什么 Feefo 的评价是值得信赖的？

Window Security Solutions 点评

Standard Retractable Grill Kitchen WindowExcellent service would reccomend该产^品的更^多点^评 (11)浏览产品网站

Retractable Security GrillePoor. All three grills ordered were of the wrong dimensions. No advise of delivery.该产^品的更^多点^评 (94)浏览产品网站

Retractable Security GrilleWarehouse now safe and secure该产^品的更^多点^评 (94)浏览产品网站

Roller ShutterA perfect solution for our security needs, looks good该产^品的更^多点^评 (13)浏览产品网站

Retractable Security Grilleproduct as described and suitable for application该产^品的更^多点^评 (94)浏览产品网站

Hammerglass Double GlazedLiving room main window1760w x 1010hVery tough glazing and also reduces the outside noise level.该产^品的更^多点^评 (2)浏览产品网站

Hammerglass Double GlazedLiving room top opening windows775w x 235hVery tough glazing and also reduces the outside noise level.该产^品的更^多点^评 (2)浏览产品网站

Feefo 是如何收集评价的？

谁可以在 Feefo 上发表评价？

我们如何核实评价？

我们如何处理虚假评价？