Thank you for taking the time to leave us a positive review.
MD
Mrs Clare Davis
5 years ago
I am really pleased with the service from all the staff I have had contact with in the lettings department. I just wanted to make one comment; I find the Rental Statements very confusing and difficult to quantify with the retentions administered.
Derek Turney
Alexander & Co
5 years ago
Thank you for the feedback. I am happy to arrange your property manager, Danny, to call you and run through a statement should this be helpful.
The firm you used to undertake the check out and check in surveys covered everything unlike the previous subcontractors used by Hartwell who have cost me a fortune due to extremely poor reporting supp
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Derek Turney
Alexander & Co
5 years ago
Thank you for taking the time to leave us a positive review.
I am currently renting through Alexander & Co - they have been brilliant from start to finish in the Aylesbury branch! Everyone is very helpful and have always resolved any issues in a timely manner -
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Louise O'Driscoll
Alexander & Co
5 years ago
Thank you Ciara for your comments, we do value feedback and always strive to improve
Derek Turney
Alexander & Co
5 years ago
Thank you for taking the time to leave us a positive review.
I used to be a customer of Claire Lloyd and during the transition to Alexander & Co I had several issues - work being done without sign off, missing invoices, not great communications with regards to
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Derek Turney
Alexander & Co
5 years ago
Thank you for providing your feedback. We will look to work on this, but I am glad your experience has improved.
Very knowledgeable, quick response time in dealing with issues. Assertive in dealing with tenants. Both landlord's interest and responsibility to tenants taken seriously. Ensures our property is wel
