Hi, thank you for your review, we are sorry to hear you had a negative experience with the delivery of your order.
Upon checking our internal and courier records, we can see that your order was picked, packed and sent out to be delivered to you on time but unfortunately, our courier was experiencing logistical issues during this time period and your items were held up at one of their depots for a few extra days.
Issues such as this are a rare occurrence, and we apologise for any inconvenience caused. We are glad you are satisfied with the products you received and we hope that this does not dissuade you from shopping with us in the future.
