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Collette CA 評論 | https://www.feefo.com/reviews/collette-ca客戶服務評論評論 |Feefo |第 72 頁

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Elizabeth

Richmond Hill

8 years ago

交易日期： 30/12/2015

Elizabeth說了有關 Collette CA:

This was our first Collette tour. We have used other companies like Insight, Globus, Trafalgar and Cosmos. Collette was excellent!!! Everything was professional and very well organized. Our tour g

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Collette CA

8 years ago

Hi Elizabeth!

Thanks so much for taking the time to respond to our request for a review. We appreciate your feedback and we'll be sure to let Eddie know your thoughts. Please let us know if we can assist you in the future and we thank you for choosing Collette!

產品評價

Julie

Barrys Bay Canada

8 years ago

交易日期： 21/10/2015

Julie說了有關 Collette CA:

Overall it was a pleasant experience dealing with Collette, from the booking, the tour guide and general organization of the trip.

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Alan

Ottawa

8 years ago

交易日期： 30/10/2015

Alan說了有關 Collette CA:

The tour itself was excellent with a very friendly and helpful tour manager, April. The only downside was the failure of Sovereign Limousine to pick me up for transport to Ottawa airport at the beginn

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Jennifer Sandison

Mahone Bay, Nova Scotia, Canada

8 years ago

交易日期： 08/07/2015

Jennifer Sandison說了有關 Collette CA:

Actually the purchase of reservations was fine but I was disappointed in the tour.

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The tour was promoted as a garden tour, but obviously your company took no advice from NZ garden societies. Some of the well known gardens were lovely but many included in the tour were of a very inf

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Tour Manager : 不達到標準

Tour inclusions : 不達到標準

Accommodations : 出色

Craig

Collette CA

8 years ago

Thank you for choosing us for your recent tour. Maintaining a high level of quality is our number one priority. That priority is extended into every aspect of a vacation experience - from airfare to your tour manager and from meals to hotels. We’re disappointed to hear about your recent experience.

Please accept our sincere apology for the conditions you experienced at some of the gardens while on tour. We have forwarded your feedback regarding the gardens, as well as your comments on the timing of the sightseeing to our Product Development Team. They will be reviewing this feedback and using it to enhance this tour for our future guests. Thank you for bringing this to our attention.

We want to constantly better our product, service, and customer satisfaction. We encourage all feedback as it allows us the opportunity to identify problems and strive to make the necessary corrections. We are thankful for your business and look forward to seeing you on another tour.

可信賴顧客

8 years ago

交易日期： 22/05/2015

I thought the hotels were only just acceptable, especially in Melbourne. I thought the content of the trip was varied and interesting. Too long in Ayers Rock. Half a day would be sufficient. I loved t

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可信賴顧客

8 years ago

交易日期： 08/07/2015

Had to deal with too many agents. Itinerary changing days before we left (email didn't make sense and when I phoned in the agent couldn't understand it either) and still not correct on arrival. For

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A regular travel tour of NZ had been taken and some things removed (Rotorua) and gardens inserted with no thoughts as to how it would actually work. As a general tourist Feb is a good month but for

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Tour Manager : 極好

Tour inclusions : 不達到標準

Accommodations : 極好

Craig

Collette CA

8 years ago

We’re disappointed to hear about your recent experience. Please accept our sincere apology for the conditions you experienced at some of the gardens on tour.

We have forwarded your feedback regarding the gardens and itinerary, as well as your comments on the timing of the sightseeing to our Product Development Team. They will be reviewing this feedback and using it to enhance this tour for our future guests.

Thank you for bringing this to our attention.

Brian

Ontario Canada.

8 years ago

交易日期： 27/02/2015

Brian說了有關 Collette CA:

We have taken 4 vacations with Collette and we feel that the excellent service via Darcy Flarity Vision Travel and your Toronto agent has made us most comfortable. Just wish- as other of our world tra

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可信賴顧客

8 years ago

交易日期： 01/01/2016

The tour was excellent I have never been on a bus tour before and I have heard they can be nightmares. I was greatly surprised at the efficiency of the tour guide and the bus driver. They were grea

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可信賴顧客

8 years ago

交易日期： 11/06/2015

We had done a previous tour with Collette to Africa. We were very pleased with that. This tour was not up to par with Africa. He was fine, then got sick on the first day of the tour. We spent 3 da

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Collette CA

8 years ago

Hi Marlene, We are so upset to hear about your experience on the Costa Rica tour and that it paled in comparison to Africa. We're looking into this immediately and will be in touch. Thanks, Guest Relations at Collette

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Arn

Red Deer, AB, Canada

8 years ago

交易日期： 01/01/2016

Arn說了有關 Collette CA:

Our guide, Guillermo, was excellent. Very knowledgeable, organized and friendly - a true professional. The accommodations were first rate. Our bus driver Jason did an outstanding job.

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關於Collette CA

With Collette, the World is Within Your Reach True adventures go beyond incredible destinations or inclusive packages. Collette delivers a sense of possibility across all seven continents. Since 1918, we have been sharing our love of travel. Today our worldwide travel collection features comprehensive land tours, river cruises, rail journeys, small group tours, family trips, garden holidays and more. With Collette, wake each morning on tour with a new experience in front of you, and when your head hits the pillow, you will know it has been an amazing day. Best of all - we seamlessly handle the details. All you have to do is enjoy the adventure.

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800.468.5955

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為甚麼要相信 Feefo 的評價？

Collette CA 評論

Israel: Journey to the Holy Land on 03/18/2016Visiting Masada was a great highlight for me. Eddie our guide was so well versed in all the history of this region that I really learned a lot....更^多^有^關^本^產^品^的(15)^條^評^論瀏覽產品網站

Exploring New Zealand on 03/26/2016The farm stay in Hobbiton was a highlight for me. Other than this, I very much appreciated having our hotel room ready for us when we arrived in Auck...更^多^有^關^本^產^品^的(5)^條^評^論瀏覽產品網站

Kingdoms of Indochina on 19/02/2016There were many highlights but the Halong Bay cruise was probably number one. It would have been good to include a visit to the Cu Chi tunnels, perhap...更^多^有^關^本^產^品^的(11)^條^評^論瀏覽產品網站

Gardens of New Zealand on 07/02/2016The tour was promoted as a garden tour, but obviously your company took no advice from NZ garden societies. Some of the well known gardens were lovely...更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站

Exploring Australia on 07/02/2016See above the likes and dislikes are already stated.更^多^有^關^本^產^品^的(4)^條^評^論瀏覽產品網站

Gardens of New Zealand on 07/02/2016A regular travel tour of NZ had been taken and some things removed (Rotorua) and gardens inserted with no thoughts as to how it would actually work. ...更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站

Exploring South Africa, Victoria Falls & Botswana on 18/02/2016Our tour manager Desmond was the best guide we have ever had in our 45 years of world travels.Mind you, all have been good. Desmond had the expertise ...更^多^有^關^本^產^品^的(27)^條^評^論瀏覽產品網站

Tropical Costa Rica on 20/02/2016The country was beautiful and so much was packed into the few days that I felt I had a good tour of the north and the central regions. The walking i...更^多^有^關^本^產^品^的(32)^條^評^論瀏覽產品網站

Costa Rica World of Nature on 21/02/2016Did not know the tour manager till the first day of our bus trip, on the bus.更^多^有^關^本^產^品^的(10)^條^評^論瀏覽產品網站

Tropical Costa Rica on 20/02/2016The canopy tour and the visit to the Arenal volcano were fantastic.更^多^有^關^本^產^品^的(32)^條^評^論瀏覽產品網站

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？