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Condor Ferries 評論 | https://www.feefo.com/reviews/condor-ferries客戶服務評論評論 |Feefo |第 369 頁

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Mrs Coulling

Nottingham

6 years ago

交易日期： 30/05/2018

Mrs Coulling說了有關 Condor Ferries:

Friendly staff Nice and clean

Amber

Condor Ferries

6 years ago

Thank you Mrs Coulling for your positive comments. We look forwards to welcoming you on board in the near future. Kind regards, Condor Ferries.

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Mrs Evison

teignmouth devon

6 years ago

交易日期： 30/05/2018

Mrs Evison說了有關 Condor Ferries:

I enjoyed my last trip with you. I usually do. I am however disappointed that you have ceased the frequent traveller system, I did belong. I travelled to Jersey and back 5 times last year. This year I

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Amber

Condor Ferries

6 years ago

Mrs Evision, Thank you for taking time to share your experiences with us. We are still looking at different options for Frequent Travellers and we look forward to welcoming you back onboard Condor Liberation in the near future. Kind regards. Condor Ferries.

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Mr Lawrence

Kendal

6 years ago

交易日期： 11/06/2018

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Mr Lawrence說了有關 Condor Ferries:

From the easy online booking to easy check-in and then onto the helpfulness of all the staff and crew our entire experience was first class and we can't wait to book again.

Amber

Condor Ferries

6 years ago

Thank you Mr Lawrence for sharing your positive feedback with us and we are really happy that you enjoyed your crossing and our service. We look forwards to welcoming you back in the near future. Kind regards Condor Ferries.

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Mr Bowl

6 years ago

交易日期： 23/05/2018

Mr Bowl說了有關 Condor Ferries:

hassle free experience

Amber

Condor Ferries

6 years ago

Mr Bowl, thank you for your positive comments, we look forward to welcoming you back on board one of our services in the near future. Kind regards Condor Ferries

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Mr Welsh

6 years ago

交易日期： 14/06/2018

Mr Welsh說了有關 Condor Ferries:

After many years of niggling complaints, this June my trip was great. The staff were lovely (two even recognising me and greeting me personally) and the food and service on the Clipper was exempary.

Amber

Condor Ferries

6 years ago

Mr Welsh, thank you for taking the time to share your experience with us on your crossing on the Commodore Clipper.It is always good to hear that our service has exceeded your expectations and we look forward to welcoming you on board again in the very near future. Kind regards, Condor Ferries

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Mr Ashton

6 years ago

交易日期： 13/06/2018

Mr Ashton說了有關 Condor Ferries:

everything dealt with in a very friendly and excellent way

Amber

Condor Ferries

6 years ago

Thank you for your positive comments, we are always delighted to hear when our passengers have enjoyed their experience and we have exceeded their expectations. We look forward to welcoming you on board one of our vessels in the near future. Kind regards. Condor Ferries.

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可信賴顧客

6 years ago

交易日期： 17/06/2018

Yes we found our seats were comfortable, in a good positon to the rear of the boat and loading the car all took place very smoothly.

Amber

Condor Ferries

6 years ago

Thank you for sharing your positive comments with us. We are delighted ton hear when our passengers have had a pleasant crossing and we look forward to welcoming you back on board. Kind regards, Condor Ferries

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Mr Sherwin

6 years ago

交易日期： 11/06/2018

Mr Sherwin說了有關 Condor Ferries:

Great trip to and from Guernsey on the Liberation. Departed on time, easy boarding process. Service in the club lounge was excellent. Only slight downside was that the lounge was a bit too warm for

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Amber

Condor Ferries

6 years ago

Mr Sherwin, thank you for sharing your experience with us and we are glad that you enjoyed your crossing and the service in our Ocean Club Class lounge. We look forward to welcoming you back on board in the near future. Kind regards, Condor Ferries.

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可信賴顧客

6 years ago

交易日期： 17/06/2018

Sadly I was very ill during the crossing on what was quite a calm day. Maybe Condor should consider a boat better suited for the channel crossing.

Amber

Condor Ferries

6 years ago

We are sorry that you had this experience while on board and appreciate it has taken away from the enjoyment of your crossing. We hope to welcome you back on board in the near future. Kind regards, Condor Ferries

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可信賴顧客

6 years ago

交易日期： 16/06/2018

Usual appalling service. Wouldn’t travel with them if there was an alternative. Feel sorry for the frontline staff who are clearly having to deal with a management team who have no interest in providi

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Amber

Condor Ferries

6 years ago

Thank you for sharing your feedback with us. If you would like to contact our Customer Relations team at customer.relations@condorferries.co.uk they will be more than happy to address any concerns that you may have. Kind regards, Condor Ferries.

可信賴顧客

6 years ago

Thanks Amber I’ll contact customer services, but sadly in my experience they are not empowered to take any action and can only apologise for what they know is a poor service.

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關於Condor Ferries

Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.

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01202 207207

Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom

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