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Condor Ferries 評論 | https://www.feefo.com/reviews/condor-ferries客戶服務評論評論 |Feefo |第 370 頁

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可信賴顧客

6 years ago

交易日期： 17/06/2018

Yes we found our seats were comfortable, in a good positon to the rear of the boat and loading the car all took place very smoothly.

Amber

Condor Ferries

6 years ago

Thank you for sharing your positive comments with us. We are delighted ton hear when our passengers have had a pleasant crossing and we look forward to welcoming you back on board. Kind regards, Condor Ferries

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Mr Sherwin

6 years ago

交易日期： 11/06/2018

Mr Sherwin說了有關 Condor Ferries:

Great trip to and from Guernsey on the Liberation. Departed on time, easy boarding process. Service in the club lounge was excellent. Only slight downside was that the lounge was a bit too warm for

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Amber

Condor Ferries

6 years ago

Mr Sherwin, thank you for sharing your experience with us and we are glad that you enjoyed your crossing and the service in our Ocean Club Class lounge. We look forward to welcoming you back on board in the near future. Kind regards, Condor Ferries.

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可信賴顧客

6 years ago

交易日期： 17/06/2018

Sadly I was very ill during the crossing on what was quite a calm day. Maybe Condor should consider a boat better suited for the channel crossing.

Amber

Condor Ferries

6 years ago

We are sorry that you had this experience while on board and appreciate it has taken away from the enjoyment of your crossing. We hope to welcome you back on board in the near future. Kind regards, Condor Ferries

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可信賴顧客

6 years ago

交易日期： 16/06/2018

Usual appalling service. Wouldn’t travel with them if there was an alternative. Feel sorry for the frontline staff who are clearly having to deal with a management team who have no interest in providi

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Amber

Condor Ferries

6 years ago

Thank you for sharing your feedback with us. If you would like to contact our Customer Relations team at customer.relations@condorferries.co.uk they will be more than happy to address any concerns that you may have. Kind regards, Condor Ferries.

可信賴顧客

6 years ago

Thanks Amber I’ll contact customer services, but sadly in my experience they are not empowered to take any action and can only apologise for what they know is a poor service.

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Mr Simpkin

derby

6 years ago

交易日期： 05/06/2018

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Mr Simpkin說了有關 Condor Ferries:

very well organised all round and stewards in the club class where brilliant & made for a excellent trip to Jersey

Amber

Condor Ferries

6 years ago

Mr Simpkin, Thank you for your positive feedback and we are happy that you enjoyed your experience in our Ocean Club Class Lounge. we look forward to welcoming you back on board in the near future. Kind regards, Condor Ferries.

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可信賴顧客

6 years ago

交易日期： 03/06/2018

Faultless. All staff were helpful, polite and welcoming and the sailings ran to time. Would highly recommend.

Amber

Condor Ferries

6 years ago

Thank you for your positive feedback. We are always delighted to hear when our customers have a great experience on their sailings with us and thank you for sharing this with us. We look forward to welcoming you back very soon. Kind regards. Condor Ferries.

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可信賴顧客

6 years ago

交易日期： 13/06/2018

Would travel again since there is no alternative but don't like the Liberation vessel. No further comments.

Amber

Condor Ferries

6 years ago

Thank you for your feedback and we look forward to welcoming you back on board in the near future. Kind regards, Condor Ferries

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Mr Driver

6 years ago

交易日期： 05/06/2018

Mr Driver說了有關 Condor Ferries:

The journey and staff on board were excellent. The web site is very limiting and is not customer friendly more so if you want a service which is not 'STANDARD' For more info please call Ron Driver 079

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Amber

Condor Ferries

6 years ago

Thank you Mr Driver for your feedback and e are glad to hear that you enjoyed your crossing with us. We invite you to contact our customer relations team at customer.relations@condorferries.co.uk and they will be more than happy to address any issues you may be having with the website. We look forward to welcoming you back onboard in the near future. Kind regards Condor Ferries

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Mr Pearson

Capel Dorking

6 years ago

交易日期： 22/05/2018

Mr Pearson說了有關 Condor Ferries:

The service was excellent, I needed to be near the lift as I have difficulty with stairs, the crew on the car deck ensured that i had easy route to stairs. Cabin was very comfortable.

Amber

Condor Ferries

6 years ago

Thank you Mr Pearson for your positive comments. It is always good to hear when we have exceeded customer expectations and in this case where we were able to meet the needs that you required. We look forward to welcoming you back on board in the near future. Kind regards. Condor Ferries.

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Mrs Bush

6 years ago

交易日期： 07/06/2018

Mrs Bush說了有關 Condor Ferries:

Had a great smooth crossing to jersey , staff where good , lots of choice of food and drink 😊

Amber

Condor Ferries

6 years ago

Thank you Mrs Bush for your positive comments. We are delighted that you enjoyed your experience with us and we look forwards to welcoming you back on board in the near future. Kind regards, Condor Ferries

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關於Condor Ferries

Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.

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01202 207207

Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom

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