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Condor Ferries 評論 | https://www.feefo.com/reviews/condor-ferries客戶服務評論評論 |Feefo |第 375 頁

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Mr Broughton

6 years ago

交易日期： 09/05/2018

Mr Broughton說了有關 Condor Ferries:

Satisfactory. Traveling as a foot passenger, I was dismayed to note the very significant increase in Poole Harbour car parking fees. Whilst you may say that this is outside your control, it may affect

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Amber

Condor Ferries

6 years ago

Unfortunately the charges at the car park in Poole are out of our control but thank you for taking the time with your comments. Kind regards Condor Ferries

Mr Broughton

6 years ago

Your reply has taken approx three weeks to prepare and states ONLY what I suggested in my initial comments!! Are you taking me seriously?? For example, are your management aware of this situation: have you made representations to Poole Harbour?? The parking area is an old tarmac stretch with no maintenance and in no way is worth £10 per day.On occasions, the barrier does not operate so the parking is NOT secure. I well recall a very similar occurrence with local authorities when you operated out of Weymouth. Are you able to offer/suggest alternative cheaper parking or will you idly stand by and watch your existing customers be ripped off and/or use other modes of transport to the Islands and France??

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可信賴顧客

6 years ago

交易日期： 24/03/2018

Everyone was throwing up all over the boat and the staff kept up a brave face no matter what. Knowing the crossing was going to be so rough, i don't think the crossing should have taken place or been

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Amber

Condor Ferries

6 years ago

Thank you very much for your feedback regarding the staff, we are sorry you had a rough crossing and we look forward to seeing you back on board soon. Kind regards Condor Ferries

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Mrs Loveridge

6 years ago

交易日期： 03/05/2018

Mrs Loveridge說了有關 Condor Ferries:

I am in a wheelchair they are so helpful Will only travel by boat

Amber

Condor Ferries

6 years ago

Thank you very much for your great review. It is always great to see feedback on how helpful our staff are. Kind regards. Condor Ferries

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可信賴顧客

6 years ago

交易日期： 29/03/2018

Since terrible service I received last year with Condor, delays, broken ferries and general lack of information, Condor seems to have got their act together. Let us hope they continue on this fashion.

Amber

Condor Ferries

6 years ago

Thank you for giving us the opportunity to show you that we are always striving for improvement. Kind regards Condor Ferries

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Mr Dandridge

6 years ago

交易日期： 09/05/2018

Mr Dandridge說了有關 Condor Ferries:

The service was good, leaving on time and a quick journey, having moved toward app based booking in it's a pity it is not actually used on arrival at Poole.

Amber

Condor Ferries

6 years ago

Thank you for your comments and for choosing Condor Ferries, we look forward to welcoming you back on board soon. Kind regards, Condor Ferries

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Mr Brutnell

dorset

6 years ago

交易日期： 02/05/2018

Mr Brutnell說了有關 Condor Ferries:

good times .///

Amber

Condor Ferries

6 years ago

Glad you enjoyed your crossing on Condor Ferries, we look forward to welcoming you back on board in the near future. Kind regards, Condor Ferries

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Mr Fenton

Bournemouth

6 years ago

交易日期： 07/05/2018

Mr Fenton說了有關 Condor Ferries:

First class.

Amber

Condor Ferries

6 years ago

Thank you for your positive comments, we look forward to welcoming you back on board in the near future. Kind regards, Condor Ferries.

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可信賴顧客

6 years ago

交易日期： 08/04/2018

Very good first experience of travelling with Condor Ferries - both overnight trip on way out, and on fast return trip. Would have no hesitation in using them again.

Amber

Condor Ferries

6 years ago

Thank you for your comments and we are delighted that you had a great experience on board- we look forward to seeing you back on a Condor Ferries sailing soon. Kind regards. Condor Ferries

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可信賴顧客

6 years ago

交易日期： 27/04/2018

We were fortunate that the ships were not busy and ran a little early. Decent duty free prices.

Amber

Condor Ferries

6 years ago

Thank you for your feedback and we are glad you enjoyed your sailing. Kind regards. Condor Ferries

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可信賴顧客

6 years ago

交易日期： 27/04/2018

Very comfortable. Perhaps on a Monday during emergency training, there should still be a member of staff on duty to deal with customers. We could not find someone for thirty minutes, and when a member

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Amber

Condor Ferries

6 years ago

Thank you for your comments we are glad you had an overall good experience on board . Kind regards, Condor Ferries

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關於Condor Ferries

Condor Ferries operates a year-round service connecting the UK through Poole, and Portsmouth, the Channel Islands through Guernsey and Jersey and the ports of St Malo in France.

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01202 207207

Condor House, New Harbour Road South, Poole, Dorset, BH15 4AJ, United Kingdom

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