I bought a Travel policy and were to travel next day ! But the name appeared does not tally with passport. Call up customer service and received immediate attention and actions, Bravo ! Will consider
Sara is a wonderful customer service agent. She was so patient in answering my multiple queries without any sense of inpatience, and really went out of her way to help me at every step of my insurance
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Joey
DirectAsia Insurance
6 years ago
Hi Mr Soong
Thank you for the awesome review. Sara is definitely an asset, and this will motivate her to continue what she is doing.
Roberto Caringal was courteous, kind and professional. We are delighted by your service thanks to the endeavours of Roberto. Thank you for making our experience seamless and excellent.