Eden Ashram 評論

Hi, there Jens. Thanks for your feedback. We're sorry to hear you are not happy with our returns system. I can see you made a return request on August 17th at 3.16pm and this was approved within 7 mins of that request and an email with all the returns information was sent to the email you provided. I can see you use a Gmail address and this is well known to quarantine or mark as SPAM legitimate emails. We would ask you to check your SPAM/JUNK folder within Gmail and you will find our communication to you. We make the process of returning items to us easy and customers can process returns with a few clicks on our site. It's not in our interest to make things difficult or to delay communication. Let us know how you get on. Regards Lou Lou