Hello, we feel terrible for the confusion on this order. We pride ourselves on perfect customer service and appreciate your business for the last 19 years.
International orders require an approval on shipping costs which is stated on our website. Since we didn't hear back from you regarding this approval your order was cancelled.I sent you a personal email in hopes of you rethinking your decision and review. Please help us make this right and come back as a loyal, long-time customer. Thank you.
