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Foundation Home Loans 評論 | https://www.feefo.com/reviews/foundation-home-loans客戶服務評論評論 |Feefo |第 78 頁

顯示全部950則評論

Charlotte Payne

3 years ago

交易日期： 08/01/2021

Charlotte Payne說了有關 Foundation Home Loans:

slower than usual but given current climate understandable but they always deliver

Alice Ratcliff

Foundation Home Loans

3 years ago

Thank you for your feedback, it would mean the world to us all here, if you could also share your positive review on Google reviews as well. Click here.

Justinas Olechna

3 years ago

交易日期： 10/01/2021

Justinas Olechna說了有關 Foundation Home Loans:

What can I say about FHL...I have recently began using them and so far really happy with the service The Regional manager Paul Ormonde is always there to help, available anytime! Great to see a can do

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Alice Ratcliff

Foundation Home Loans

3 years ago

Thank you for your feedback, it would mean the world to us all here, if you could also share your positive review on Google reviews as well. Click here.

Julie Johnson

3 years ago

交易日期： 04/01/2021

Julie Johnson說了有關 Foundation Home Loans:

First time I have used FHL's and I was very impressed. I would certainly look to use you again.

Alice Ratcliff

Foundation Home Loans

3 years ago

Thank you for your feedback, it would mean the world to us all here, if you could also share your positive review on Google reviews as well. Click here.

可信賴顧客

3 years ago

交易日期： 06/01/2021

The team are responsive to phone calls and are ready to help. They are unsure of time frames and there is nowhere on the web portal to let brokers know of these timeframes. The process should have bee

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Alice Ratcliff

Foundation Home Loans

3 years ago

Thank you for taking the time to feedback to us via Feefo. Broker experience is critical to us and this is really helpful in directing where we develop our processes. We look forward to having the chance to do better next time.

可信賴顧客

3 years ago

交易日期： 24/12/2020

i understand that times are difficult with COVID,but the process and your systems are not great - updates could not be provided when i called through, and the whole process has been very difficult.

Alice Ratcliff

Foundation Home Loans

3 years ago

Thanks for the honest feedback - I have fed this into our Service Improvement Manager who will look into this case. In the meantime, I've asked your Business Development Manager to give you a call to see how we can make sure your next experience will run more smoothly.

可信賴顧客

3 years ago

交易日期： 04/01/2021

Awesome support from the BDM Cheryl Power, with a recent challenging case, now successfully offered.

Alice Ratcliff

Foundation Home Loans

3 years ago

Thank you for your feedback, it would mean the world to us all here, if you could also share your positive review on Google reviews as well. Click here.

可信賴顧客

3 years ago

交易日期： 31/12/2020

Service is appalling, and looking for reasons NOT to lend. Also who ever heard of 10 days from Certificate of Title????. Why don't they increase staff or invest in tech to increase production ? OBVI

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Alice Ratcliff

Foundation Home Loans

3 years ago

Thanks for the honest feedback - I have fed this into our Service Improvement Manager who will look into this case. In the meantime, I've asked your Business Development Manager, to give you a call to see how we can make sure your next experience with run more smoothly.

可信賴顧客

3 years ago

交易日期： 23/12/2020

Very disappointed. Despite meeting all criteria and an acceptable valuation case was declined and the time and effort I had to make to gain a half decent reversal was unacceptable and makes the rol

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Alice Ratcliff

Foundation Home Loans

3 years ago

Thanks for the honest feedback - I have fed this into our Service Improvement Manager who will look into this case. In the meantime, I've asked your Business Development Manager, Cheryl Power, to give you a call to see how we can make sure your next experience with run more smoothly

Darren Waithe

3 years ago

交易日期： 29/12/2020

Darren Waithe說了有關 Foundation Home Loans:

Great service. Happy with the flexible approach and support of the BDM. The underwriter took time to really understand the case and recommend approval. Would definitely use again and recommend

Alice Ratcliff

Foundation Home Loans

3 years ago

Thank you for the excellent review on Feefo - we are looking forward to the opportunity to delight you and your clients next time.

Danny Robinson

3 years ago

交易日期： 28/12/2020

Danny Robinson說了有關 Foundation Home Loans:

Hire more staff to improve woeful response times

Alice Ratcliff

Foundation Home Loans

3 years ago

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關於Foundation Home Loans

We are a specialist intermediary only lender, catering for your buy to let and residential mortgage clients with more complex needs. With a competitive range of products and rates, flexible criteria and dedicated BDMs, we make finding just the right buy to let solution for your clients our mission. Whatever your case, be it portfolio landlords, Limited Companies, HMOs or short term lets, simply turn to Foundation, and it’s Solution Found.

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0344 770 8032

No 5 Arlington Square, Downshire Way, Bracknell, Berkshire, RG12 1WA, United Kingdom