Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

Foundation Home Loans 評論 | https://www.feefo.com/reviews/foundation-home-loans客戶服務評論評論 |Feefo |第 85 頁

顯示全部950則評論

David Martin

3 years ago

交易日期： 27/10/2020

David Martin說了有關 Foundation Home Loans:

All great when i submit the cases however the service since is very poor no progress is being made if i dont chase then nothing happens

Alice Ratcliff

Foundation Home Loans

3 years ago

Thank you for taking the time to feedback to us via Feefo. Broker experience is critical to us and this is really helpful in directing where we develop our processes. We look forward to having the chance to do better next time.

可信賴顧客

3 years ago

交易日期： 23/10/2020

Martin kept us updated and we felt he really helped us with this case

Alice Ratcliff

Foundation Home Loans

3 years ago

Thank you for the excellent review on Feefo - we are looking forward to the opportunity to delight you and your clients next time.

可信賴顧客

3 years ago

交易日期： 22/10/2020

Whenever I have contacted FHL with a query, the staff have been very efficient and helpful.

Katie Newell

Foundation Home Loans

3 years ago

Thank you for the excellent review on Feefo - we are looking forward to the opportunity to delight you and your clients next time.

Gregory Simmons

3 years ago

交易日期： 21/10/2020

Gregory Simmons說了有關 Foundation Home Loans:

Access to underwriters always helps cases progress as smoothly as possible as was the situation for this case .

Alice Ratcliff

Foundation Home Loans

3 years ago

Thank you for the excellent review on Feefo - we are looking forward to the opportunity to delight you and your clients next time.

可信賴顧客

3 years ago

交易日期： 21/10/2020

Have 1 underwriter per case. Do not use external underwriters....make notes clearer on the system if more information required. Email or even better call the broker to talk through the case. Terrible

...

閱讀全部内容

Alice Ratcliff

Foundation Home Loans

3 years ago

Thanks for the honest feedback - I have fed this into our Service Improvement Manager who will look into this case. In the meantime, I've asked your Internal Business Development Manager, Paul Ormonde, to give you a call to see how we can make sure your next experience with run more smoothly.

可信賴顧客

3 years ago

交易日期： 20/10/2020

Excellent. Kept informed throughout. Really easy process

Alice Ratcliff

Foundation Home Loans

3 years ago

Thank you for the excellent review on Feefo - we are looking forward to the opportunity to delight you and your clients next time,

Anil Hiranandani

3 years ago

交易日期： 01/10/2020

Anil Hiranandani說了有關 Foundation Home Loans:

What an amazing team the underwriter, the processing team and my BDM (Paul Ormonde) went out of there way to help with an urgent and complicated case. They really pulled out all the stops to successfu

...

閱讀全部内容

Alice Ratcliff

Foundation Home Loans

3 years ago

Thank you for the excellent review on Feefo - we are looking forward to the opportunity to delight you and your clients next time.

Philip Collins

3 years ago

交易日期： 13/10/2020

Philip Collins說了有關 Foundation Home Loans:

Communication and understanding of the case from the underwriter was excellent .

Gavin

Foundation Home Loans

3 years ago

Thanks for taking the great feedback! We'll make sure to pass this on to your underwriter and we look forward to working with you again!

John Demetriou

3 years ago

交易日期： 14/10/2020

John Demetriou說了有關 Foundation Home Loans:

Does what it say on the tin, transparent in what they require no nonsense

Gavin

Foundation Home Loans

3 years ago

Thanks for the great feedback!

Joanne Leak

3 years ago

交易日期： 13/10/2020

Joanne Leak說了有關 Foundation Home Loans:

Handled the cases quickly and without lengthy delays and got back to me with queries within good timescales also

Gavin

Foundation Home Loans

3 years ago

Thanks for the excellent review- we are looking forward to continue to deliver to the same standard for you and your clients.

沒有收到評價邀請？

關於Foundation Home Loans

We are a specialist intermediary only lender, catering for your buy to let and residential mortgage clients with more complex needs. With a competitive range of products and rates, flexible criteria and dedicated BDMs, we make finding just the right buy to let solution for your clients our mission. Whatever your case, be it portfolio landlords, Limited Companies, HMOs or short term lets, simply turn to Foundation, and it’s Solution Found.

閱讀全部内容

0344 770 8032

No 5 Arlington Square, Downshire Way, Bracknell, Berkshire, RG12 1WA, United Kingdom