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Foundation Home Loans 評論 | https://www.feefo.com/reviews/foundation-home-loans客戶服務評論評論 |Feefo |第 86 頁

顯示全部950則評論

Gill Parsons

3 years ago

交易日期： 08/10/2020

Gill Parsons說了有關 Foundation Home Loans:

Fast and efficient service. BDM, Katie Quigley, was extremely helpful.

Gavin

Foundation Home Loans

3 years ago

Thanks for the great review! We'll pass this on to Katie- we think she's great too!

Stewart McConnell

3 years ago

交易日期： 08/10/2020

Stewart McConnell說了有關 Foundation Home Loans:

my favorite lender!

Gavin

Foundation Home Loans

3 years ago

This is fantastic to hear! Thanks for the great review and we look forward to continuing to deliver for you and your clients.

可信賴顧客

3 years ago

交易日期： 09/10/2020

Straightforward, simple and easy. Really good experience. I look forward to placing more cases with you in the future. I recommend them for anything buy-to-let

Gavin

Foundation Home Loans

3 years ago

Thanks for the great review- we love it when we can impress! We look forward to helping you with more cases!

Derek Evans

3 years ago

交易日期： 09/10/2020

Derek Evans說了有關 Foundation Home Loans:

Very Clear in what you require, but your back log is horrendous. The problem is when you have a query the reply goes at the back of the queue. Therefore if you have 1 or 2 queries 20 to 30 working day

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Gavin

Foundation Home Loans

3 years ago

Thanks for taking the time to provide your feedback. We are working hard to improve processes and service levels. Sorry that we did not meet your expectations on this case. We will share this feedback with our New Business Team, and with your Regional Account Manager.

Karen Newbould

3 years ago

交易日期： 06/10/2020

Karen Newbould說了有關 Foundation Home Loans:

Foundation Home Loans have excellent products, their staff are extremely helpful and professional. I found the broker portal a little clunky, if you need to upload a document that has not been put on

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Katie Newell

Foundation Home Loans

3 years ago

Thank you for your response. Broker experience is critical to us and this is really helpful in helping to direct where we develop the portal. We look forward to helping with more of your clients in the future.

Hari Gupta

3 years ago

交易日期： 02/10/2020

Hari Gupta說了有關 Foundation Home Loans:

Very good service. Very prompt response from BDM for any queries. Underwriters are considerate and support staff always helpful.

Katie Newell

Foundation Home Loans

3 years ago

Thank you for your kind review. We look forward to helping you again soon.

Graham Worthington

3 years ago

交易日期： 06/10/2020

Graham Worthington說了有關 Foundation Home Loans:

Listened and considered

Katie Newell

Foundation Home Loans

3 years ago

Thank you for taking the time to review us on Feefo. We look forward to helping with more of your clients in the future.

可信賴顧客

3 years ago

交易日期： 30/09/2020

Bearing in mind the COVID-19 situation and possible limited staff - The underwriters did not fully review the documentation provided and delayed the offer by requesting information already sent. Tha

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Katie Newell

Foundation Home Loans

3 years ago

Thank you for taking the time to feedback to us via Feefo. Your experience is paramount to us. We look forward to helping with more of your clients in the future.

Glenn Lewis

Swansea

3 years ago

交易日期： 29/09/2020

Glenn Lewis說了有關 Foundation Home Loans:

It's probably difficult to give a fair assessment in the current climate - however communication with the Mortgage adviser needs to be a lot better. After all they are representing their client & givi

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Katie Newell

Foundation Home Loans

3 years ago

Thank you for taking the time to feedback to us via Feefo. Broker experience is critical to us and this is really helpful in directing where we develop the portal. We look forward to helping with more of your clients in the future.

Paul Blake

3 years ago

交易日期： 28/09/2020

Paul Blake說了有關 Foundation Home Loans:

Great service from BDM & underwriter. Only marred by appalling service from valuers. BDM did everything possible and kept us well informed.

Katie Newell

Foundation Home Loans

3 years ago

Thank you for the positive feedback. We look forward to helping you again soon.

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關於Foundation Home Loans

We are a specialist intermediary only lender, catering for your buy to let and residential mortgage clients with more complex needs. With a competitive range of products and rates, flexible criteria and dedicated BDMs, we make finding just the right buy to let solution for your clients our mission. Whatever your case, be it portfolio landlords, Limited Companies, HMOs or short term lets, simply turn to Foundation, and it’s Solution Found.

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0344 770 8032

No 5 Arlington Square, Downshire Way, Bracknell, Berkshire, RG12 1WA, United Kingdom