gut: Ware wurde per Express versendet, obwohl ich nur Standardversand bestellt und bezahlt habe. schlecht: Ware wurde dann verzögert zugestellt, weil die Adressierung an eine DHL-Packstation falsch bz
I would definitely recommend buying from Goodfellow. I've been a customer for two years now. They do their job excellent, they have low prices, and deliver fast.
Delayed the order for over a month in addition to the already long lead time of 2 months. Told me halfway through that the composition of the material may be different from the nominal one but couldn'
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The Goodfellow Team
Goodfellow
3 years ago
Thanks for taking the time to provide this feedback. Following on from our telephone call this morning we recognise that this order did not run as smoothly as we expect and would like to apologise for the delay you experienced. Although this was a non-catalogue product, we are still fully committed to giving and meeting accurate lead times for such bespoke offers and acknowledge that we were unable to do so on this occasion. As a valued customer we very much hope that you will continue to use us for your material requirements in future and look forward to the opportunity to provide you with the high levels of service that we always aim for.
Goodfellow was established in the City of London in 1946. The Company now has associate operations in France, Germany, America and China. The Group's research laboratories, production and workshop facilities, and central administration are located in Huntingdon, England.
Goodfellow was established in the City of London in 1946. The Company now has associate operations in France, Germany, America and China. The Group's research laboratories, production and workshop facilities, and central administration are located in Huntingdon, England.
