Le Boat 評論

Thanks for your feedback and we are very sorry you did not have the fabulous experience we, and you, would have wanted and that you were disappointed with some mechanical problems you experienced during your cruise. We would have hoped you were happy with the way in which we responded at the time. Our local teams are contactable throughout your cruise in case you have questions or need help - I’m sorry if our service levels did not meet your expectations. This is disappointing to hear. If we can be of any further help at all, please feel free to contact our team at cusotmerservice@leboat.com. We would be happy to discuss this further.

We're glad that you enjoyed the boat and your cruise despite those things that did not meet your expectations. We hope we were able to resolve these issues when they were brought to our attention locally. We really would have wanted you to have a fabulous time start to finish. Thanks for your feedback. We have forwarded your comments to base operations and if there is anything further we can help with, please feel free to contact customerservice@leboat.com

Thank you for your comments and constructive feedback. We are sorry for the discomfort you experienced due to the hot weather during your cruise and the inability of the air conditioning to cool sufficiently. We pride ourselves on delivering excellent customer service and are very sorry that you felt this was not delivered to you despite responding quickly. We value your feedback as it will help us improve our operations and services going forward and we have shared your comments with the base team so that they can take action. With a fleet of over 900 boats in over 40 models of cruiser, we hope that you will reconsider chartering with Le Boat again in the future. We would love to have another opportunity to offer you the wonderful cruise experience expected.

Thank you for taking the time to send your comments. We endeavor to offer a thorough training and quick response to calls, so we are very glad to hear that you felt the base staff was helpful and thorough. We have sent your feedback to the base for their review and hope to welcome you aboard another Le Boat cruise in the future.

Thank you for offering your positive feedback on your recent Le Boat cruise in the Netherlands. We are gratified to hear that you enjoyed both the service and the region. We hope to welcome you on board another Le Boat vacation soon.