Audenza 評論

Hi Olga, Thanks for taking the time to leave a review and I am so pleased to hear that you are very happy with your fab, new drinks trolley! Although, I am sorry that you were disappointed with the delivery time. I have had a look at your order and there was an 8-12 week delivery time for your Gold Luxe Round Drinks Trolley. I can see that you placed your order on April 16th and the trolley was delivered on the 23rd June. Therefore, I am pleased to see this was within the specified delivery timeframe originally stated. We try to display our delivery times as clearly as possible, with information on this being included on our product page, checkout basket and order confirmation email, however I am sorry if you missed this information. I can see that you haven’t contacted us directly about this, so I have sent you an email now so that I can discuss this with you in more detail. For future reference, if you ever have any queries about the delivery of your item or any other queries, please do get in touch with us, as we’re always happy to help. Our customer service email address is info@audenza.com Many Thanks, Sarah

"Perfect in everything. Audenza very serious and concerned about the quality of the product sold.The article was correctly packaged and very well conditioned for transport across the Channel.The product is beautiful in colour, coating, design and finish."*Ce message a été traduit à l'aide de Google Translate, donc je suis désolé s'il y a des erreurs.*Merci beaucoup pour votre avis élogieux ! Cela fait notre journée de lire des commentaires comme celui-ci et nous apprécions vraiment que vous preniez le temps de laisser un commentaire. Merci encore! :-)*This message has been translated using Google Translate, so I am sorry if there are any errors.*Thank you so much for your glowing review! It makes our day to read feedback like this and we really appreciate you taking the time to leave a review. Thanks again! :-)

It makes our day to read feedback like this, so thanks so much for taking the time to leave a review! Also, thank you for your continued support. As a small, family-run business, we really do appreciate it :-)

Hi, Thanks so much for letting us know. Great to hear!

Ahh, this is such an amazing review to read! Impeccable customer service is at the absolute heart of Audenza, so it makes our day to hear feedback like this! Thank you so much for taking the time to let us know Adrienne, we really do appreciate it :-)

Hi, Thanks for letting us know! We are so pleased that you're happy with the service we provided and we look forward to welcoming you back to Audenza soon :-)

We are so pleased that you were happy with your delivery timeframe! Thanks for the 5 star review, Helen :-)

Hi, Thanks so much for letting us know. This is wonderful to hear!

Thank you so much for taking the time to let us know Elizabeth, we can't wait to welcome you back to the site again soon! :-)

Hi Patricia, It makes our day to read feedback like this and we really appreciate you taking the time to leave a review. Thanks again! :-)