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Audenza 評論 | https://www.feefo.com/reviews/miafleur客戶服務評論評論 |Feefo |第 42 頁

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可信賴顧客

3 years ago

交易日期： 17/02/2021

Excelkent service. Well packaged and great quality.

Sarah

Audenza

3 years ago

Hi, Thank you so much for letting us know. This is great to hear!

產品評價

Antonia James

3 years ago

交易日期： 17/02/2021

Antonia James說了有關 Audenza:

Service was slow. Having made communication through emails initially, my fast response to their email was met by silence, until I managed to get them back again the following day!

Sarah

Audenza

3 years ago

Hi Antonia, Thanks so much for your feedback. I’m really sorry to hear that you feel our response time wasn’t quick enough on this occasion. We’re a small family run business and our customer team work standard office hours and we respond to all customer queries within 24 working hours. I have looked into this for you and can see that our replies to you were still within our 24hrs response time, though we were usually much quicker than this. Once again, my sincerest apologies if this didn’t meet your expectations, but hopefully this goes some way to explain. If you have any further queries, please do not hesitate to get in touch with us, we’re always happy to assist. Kind Regards, Sarah

產品評價

The item came in a small plastic pot, with very obviously a plastic trailing small plant. I have seen a very similar item on the Internet for £8.00 which is a lot nearer what it's actually worth. I wo

...

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Sarah

Audenza

3 years ago

Hi Antonia, Thank you so much for your feedback, though I’m am very sorry to hear you were disappointed with your item. We clearly state in our product description and photos that the product comes in a plastic pot: ‘The faux trailing Spanish moss comes in a black plastic pot (decorative gold pot not included).’ I’m sorry if you missed this, however. Though we do offer a 30 day returns policy, so you always have the option to return the faux plant instead if you may prefer to. I can see that you haven't contacted us about this directly about your disappointment with the item, so I will drop you an email now about this. Thanks again for your feedback and I look forward to speaking to you soon. Kind regards, Sarah

可信賴顧客

3 years ago

交易日期： 17/02/2021

I love my lizard king. He was very carefully packed, very quickly despatched. I was sent updates about delivery and then a 1-hour slot on the day, which was really useful.

Sarah

Audenza

3 years ago

Thank you so much for your glowing review! We're so pleased to hear how happy you are :-)

產品評價

Gerry Hartin

3 years ago

交易日期： 16/02/2021

Gerry Hartin說了有關 Audenza:

All good. Arrived within a couple of days. Packed in recycled packaging. Product as per the picture on the website.

Sarah

Audenza

3 years ago

Hi Gerry, Thanks so much for letting us know - this is great to hear! Also, we are continually trying to reduce our impact on the environment, so thank you for the positive feedback regarding our recycled packaging :-)

產品評價

Ian Lashford

3 years ago

交易日期： 16/02/2021

Ian Lashford說了有關 Audenza:

Excellent unique pieces .Superb communication and fast delivery .very fair prices

Sarah

Audenza

3 years ago

Hi Ian, thank you so much for your glowing review! It makes our day to read feedback like this and we really appreciate you taking the time to leave a review. Thanks again! :-)

產品評價

Julie Machin

3 years ago

交易日期： 16/02/2021

Julie Machin說了有關 Audenza:

Very clear website and good feedback and communication about the order and delivery

Sarah

Audenza

3 years ago

Thank you for your wonderful feedback, Julie - we love reading comments like this! :-)

產品評價

Victoria Anderson

3 years ago

交易日期： 11/02/2021

Victoria Anderson說了有關 Audenza:

Perfect addition to my home and absolutely love the post card it came packaged with. This is now in a frame in my dressing room!

Sarah

Audenza

3 years ago

Thanks for the feedback on our postcards, Victoria! We add these to orders to provide an extra touch and is our way of showing that we really appreciate every customer that chooses to shop with us. It makes our day to hear that you liked it so much that it's now framed in your home :-)

產品評價

可信賴顧客

3 years ago

交易日期： 11/02/2021

They are beautiful! Can't wait for an opportunity to show them off to friends and family. Lovely design and colours. Fast delivery.

Sarah

Audenza

3 years ago

Thanks for letting us know how much you love your item, it means a lot to us! Hopefully the current situation will slowly start to improve and you will get the opportunity to show your fab glasses to your friends and family. In the meantime, take care and stay safe :-)

產品評價

Rachael Spence

Enniskillen

3 years ago

交易日期： 15/02/2021

Rachael Spence說了有關 Audenza:

Excellent!

Sarah

Audenza

3 years ago

Thank you for your wonderful feedback, Rachael - we love reading comments like this! :-)

產品評價

Craig Routledge

Worcester

3 years ago

交易日期： 12/02/2021

Craig Routledge說了有關 Audenza:

Very easy to view & order, very rapid service

Sarah

Audenza

3 years ago

Hi Craig, Thanks so much for letting us know. This is great to hear!

產品評價

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關於Audenza

Audenza is an award winning online homeware boutique; created to add edge, style and interest to the homes of interesting people. Selling a fabulously quirky selection of homewares which ooze character and scream fearless style. Think iconic, bold and statement furniture, accented with eclectic, unique and ever so slightly eccentric home accessories. Life’s too short to live in a beige box. It’s time to unleash the colour, release the kitsch and surround ourselves with pieces we love. It’s time to create homes that are as beautiful and unique as we are. We hear you. We are Audenza, ‘The ones who dare’.

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0116 2986393

The Potato Store, Knighton Junction Lane, Leicester, Leicestershire, LE2 6AR, United Kingdom

為甚麼要相信 Feefo 的評價？

Audenza 評論

Copper Balancing Glass Tumblers | Set of 4Very pleased that the glasses were such god quality.更^多^有^關^本^產^品^的(11)^條^評^論瀏覽產品網站

Faux Potted Trailing Spanish MossThe item came in a small plastic pot, with very obviously a plastic trailing small plant. I have seen a very similar item on the Internet for £8.00 wh...更^多^有^關^本^產^品^的(3)^條^評^論瀏覽產品網站

King of the Lizards Four Candle CentrepieceThis item makes me laugh. Well made and more substantial than I expected.更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站

Emerald Green Glass Candle Holder更^多^有^關^本^產^品^的(2)^條^評^論瀏覽產品網站

Fitzgerald Deco MirrorFantastic piece beaut made更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

Copper Balancing Glass Tumblers | Set of 4更^多^有^關^本^產^品^的(11)^條^評^論瀏覽產品網站

Gold 'Rock On!' HandPerfect addition to my home, love it and great quality更^多^有^關^本^產^品^的(94)^條^評^論瀏覽產品網站

Pink Martini Gin Glasses | Set of 4Beautiful design and looking forward to being able to use them.更^多^有^關^本^產^品^的(78)^條^評^論瀏覽產品網站

Gold 'Rock On!' HandSo cool 😎 would love more in this range更^多^有^關^本^產^品^的(94)^條^評^論瀏覽產品網站

Gold Octopus Four Candle CentrepieceLove the products this company sells! Suddenly unusual and great quality!更^多^有^關^本^產^品^的(32)^條^評^論瀏覽產品網站

Fabulous Faux Gold Palm TreeStunning products! Will buy again!更^多^有^關^本^產^品^的(3)^條^評^論瀏覽產品網站

Brass Birds Leg Side Table with Glass TopExcellent quality - and easy to assemble更^多^有^關^本^產^品^的(11)^條^評^論瀏覽產品網站

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？