Naken Interiors 評論

Good Afternoon,

Thank you so much for leaving your valued feedback.

Firstly, I am really so sorry to hear of your disappointment after receiving your order. As an online retailer of over 16,000 products, ensuring that all of our details and descriptions are as accurate and clear as possible is of extremely high importance. We do encourage all of our customers to ensure they read these carefully to avoid any disappointment. So please accept our sincere apologies if you feel this was not clear enough for you.

We do pride ourselves on offering the option for our customers to return most of our items if they feel they are unsuitable or of bad quality. We just ask that you contact us within 14 days of receiving your item, so that we can find a suitable resolution quickly and efficiently for you.
We work very closely with all of our suppliers to ensure that our products are of a high standard, and we aim to exceed our customer expectations every time, however, we have not been able to this in this instance.

For this, we deeply apologise and hope that when you return we can go above and beyond for you to restore your faith with Naken. In the future, if you have any questions or queries, please don’t hesitate to contact us and we’ll always do our best to help you.

Kind Regards,
Alice.