PROS
A small cottage, but very quaint with lots of character.
Nice and warm with a cozy feel to it.
Well furnished and supplied utensils, crockery & linen - all of excellent quality.
CONS
The kitchen
Very pretty cottage in a lovely village, great views of Snowshill Manor and across the valley. Very clean and comfortable, everything we needed for our short stay, lovely garden to sit outside and fri
The location was perfect, very picturesque and pretty. The facilities were basic, which we expected but the shower arrangements weren't great. On our first morning there was no hot water and we had to
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Cleanliness : 極好
Value for Money : 良好
Facilities : 不達到標準
National Trust Holidays
National Trust Holidays
2 months ago
Good morning
Thank you for your valuable feedback. We're sorry that you were unhappy with some of the aspects of your stay and for that we apologise. We will forward your comments onto the local team for their information and action as necessary. Our team is always here and happy to help and we hope to look forward to welcoming you on a National Trust Holiday again in the future.
Kind regards
National Trust Holidays
The property is very pretty and cosy but I would not go back for the following reasons:
- no wifi or cellular coverage meant we had no contact with the outside world. One of the two should be availabl
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Cleanliness : 出色
Value for Money : 良好
Your Complimentary Dog Treats : 極好
Facilities : 良好
National Trust Holidays
National Trust Holidays
3 months ago
Good afternoon
Thank you for your feedback.
We do not advertise the cottage as having WiFi and we do ask guests to check if their mobile coverage is adequate if this is important to them.
Every cottage has an Accommodation User Guide which gives details of how to operate the appliances and utilities in the cottage. We have asked the housekeeping team to make this more prominent.
The cottage is advertised as having low beams and the bedroom photograph shows the slope in the ceiling.
We have passed on your comments about the TV and DVD player.
Kind regards
National Trust Holidays
Bed was sqeaky, the mattress was uneven and not very comfortable
Cleanliness : 出色
Value for Money : 極好
Facilities : 極好
Graham
National Trust Holidays
5 months ago
Good afternoon
Thank you for your valuable feedback about the bed. Your comments are important to us and we've passed this onto the local team for their information and action as necessary. Our team is always here and happy to help. We look forward to welcoming you on another National Trust Holiday in the future.
Kind regards
National Trust Holidays
The first time to live in such historical cottage. The internal design is well design. I like the well equipped kitchen. .
Cleanliness : 出色
Value for Money : 出色
Your Complimentary Dog Treats : 出色
Facilities : 極好
Graham
National Trust Holidays
6 months ago
Good afternoon
Thank you for your kind feedback. We're so happy you enjoyed your stay with us at Springwell Cottage. Our team is always here and happy to help. We look forward to welcoming you back on a National Trust Holiday in the future.
Kind regards
National Trust Holidays
Good location in quiet village, local pub and a log burner in the cottage
Cleanliness : 出色
Value for Money : 良好
Facilities : 良好
Graham
National Trust Holidays
6 months ago
Good afternoon
Thank you for your kind feedback. We're so happy you enjoyed your stay with us at Spring Cottage. Our team is always here and happy to help. We look forward to welcoming you back on a National Trust Holiday in the future.
Kind regards
National Trust Holidays
