The National Trust operates over 500 cottages, bunkhouses and bothies and 23 campsites in England, Wales and Northern Ireland.
服務
4.7
/5
產品
4.7
/5
5
4
3
2
1
5,456
1,244
189
45
21
6,955
過去一年 則評價
顯示全部9,015則評論
MW
Mr Chris White
Leicestershire
1 year ago
交易日期: 22/06/2023
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Mr Chris White說了有關 National Trust Holidays:
Fantastic lakeside location and natural setting
產品評價
Great for getting my kayak on Windermere
Cleanliness : 出色
Value for Money : 出色
Facilties : 出色
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可信賴顧客
1 year ago
交易日期: 23/06/2023
Beautiful cottage. Spotlessly clean. Contained everything you might need on holiday and a true home from home. The position at the end of trails with streams along the way was just perfect. Lovely to
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產品評價
We had a great time and it was very good for our dog it was a good base to visit various places close by, such as the steam railway. We did some good walks.
Cleanliness : 出色
Value for Money : 出色
Your Complimentary Dog Treats : 出色
Facilities : 出色
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MD
Mr Malcolm Davies
Nottinghamshire
1 year ago
交易日期: 20/06/2023
Mr Malcolm Davies說了有關 National Trust Holidays:
Very friendly helpful staff, always cheerful and smiling and happy to pass the time
of day with us.
產品評價
Beautiful location, clean and well cared for site. Plenty of things around to see and do.
Cleanliness : 出色
Value for Money : 出色
Facilties : 出色
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MB
Mr Dave Beswick
1 year ago
交易日期: 25/06/2023
Mr Dave Beswick說了有關 National Trust Holidays:
Great site and stay. The estate was great and will visit again. Could be better if access to toilets could be gained by a key.
產品評價
Everything perfect on the estate
Cleanliness : 出色
Value for Money : 極好
Facilties : 極好
National Trust Holidays
National Trust Holidays
1 year ago
Good afternoon
Thank you for your kind and valuable feedback. We're pleased you enjoyed your stay with us at our Stourhead Site. Your comments are important to us and we've passed this onto the campsite team for their information and consideration. We hope we can welcome you back on another occasion.
Kind regards
National Trust Holidays
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MF
Miss H Finlay
1 year ago
交易日期: 23/06/2023
Miss H Finlay說了有關 National Trust Holidays:
The Lansallos campsite was wonderful as always - the facilities were clean, the grass well tended and the means of booking the site very easy to use. The proximity to the beach, Polruan and Fowey mak
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Steve Cook
National Trust Holidays
11 months ago
Hello
Thank you for your kind feedback. We are so happy that you enjoyed your stay with us and enjoyed exploring the local area. The team at Highertown Farm Campsite will be especially pleased to read it. We look forward to welcoming you back on another occasion.
Kind regards
National Trust Holidays
產品評價
The Lansallos campsite was wonderful as always - the facilities were clean, the grass well tended and the means of booking the site very easy to use. The proximity to the beach, Polruan and Fowey mak
...
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Cleanliness : 出色
Value for Money : 出色
Facilties : 出色
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MH
Mr Nick Hoar
1 year ago
交易日期: 23/06/2023
Mr Nick Hoar說了有關 National Trust Holidays:
The accommodation is described as 'Lower ground floor'. I was unaware that this meant rooms situated in a former coal cellar.
There were no windows with views outside. And as you would expect with a c
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National Trust Holidays
National Trust Holidays
1 year ago
Good afternoon
Thank you for review. We're sorry to read you were disappointed with the cottage. We have asked a colleague to look into this and respond within the next ten working days.
Kind regards
National Trust Holidays
產品評價
The location is perfect. Nearby hotel bars, cafes, fish and chips, pizza, ice cream and a beautiful beach with plentiful benches to hand.
Cleanliness : 出色
Value for Money : 不好
Facilities : 不好
National Trust Holidays
National Trust Holidays
1 year ago
Good afternoon
Thank you for taking the time to provide your feedback. We're pleased you enjoyed the location.
Kind regards
National Trust Holidays
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可信賴顧客
1 year ago
交易日期: 24/06/2023
Quiet, well kept and great location.
產品評價
Quiet, well kept and great location
Cleanliness : 出色
Value for Money : 極好
Facilties : 極好
National Trust Holidays
National Trust Holidays
1 year ago
Good afternoon
Thank you for your kind feedback. We're so pleased you enjoyed your stay with us at our Llanborth Campervan Site and we look forward to welcoming you back on another occasion.
Kind regards
National Trust Holidays
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MK
Mr Ian Keeling
1 year ago
交易日期: 26/06/2023
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Mr Ian Keeling說了有關 National Trust Holidays:
Wonderful location, clean and well equipped accommodation
Great views and walks
We use the train and then walk or use buses
View from picnic table and kitchen
產品評價
Coffee table moved to take to so nowhere to put drinks
Wi-Fi still poor unless outside!
Cleanliness : 出色
Value for Money : 極好
Facilities : 出色
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可信賴顧客
1 year ago
交易日期: 23/06/2023
Insufficient information about how to get to the cottage.
National Trust Holidays
National Trust Holidays
1 year ago
Good afternoon
Thank you for your review. We will ask the local team to review the arrival instructions.
Kind regards
National Trust Holidays
產品評價
Some fridge items should be provided as people travel a long way and can’t easily transport milk and butter. No dog treats were provided even though our dog was booked in and we did notify NT on site.
Cleanliness : 極好
Value for Money : 良好
Your Complimentary Dog Treats : 不好
Facilities : 良好
National Trust Holidays
National Trust Holidays
1 year ago
Good afternoon
Thank you for taking the time to provide your feedback. Unfortunately your dog was not booked in which is why there were no dog treats. There should have been some milk in the fridge. Please accept our apologies for this oversight. We have reminded the local team to leave this.
Kind regards
National Trust Holidays
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可信賴顧客
1 year ago
交易日期: 04/06/2023
3 couples of ages 55+ were called as a group booking. I made a complaint & this was resolved but we should not be treated this way considering we have booked the site year for at least 10 years. This
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National Trust Holidays
National Trust Holidays
1 year ago
Good afternoon
Thank you for your review. We're sorry to hear about the booking problems you had. We do ask groups to complete a group booking form (which is on the website page) so we can avoid this type of situation. We understand you have received a response to your complaint.
Kind regards
National Trust Holidays
產品評價
Staff we lovely on arrival, very accommodating at all times
Cleanliness : 出色
Value for Money : 出色
Facilties : 出色
National Trust Holidays
National Trust Holidays
1 year ago
Good afternoon
Thank you for taking the time to provide such lovely feedback. Our colleagues will appreciate your kind words.
Kind regards
National Trust Holidays