Unfortunately the new watch doesn't keep time correctly, I am contacting the customer service and see what to do to fix it.
Xinshen
Nordgreen TW
2 years ago
Hi, thank you for your trust to our watches and we truly feel sorry that an unusual issue happened, we will try our best to handle the issue you have met. Please feel free to contact us if you have any other questions, thank you for your patience and have a nice evening.
Very poor service that delays my shipment for 4 weeks. Customer support told me that it’s because my address is filled in Chinese so the delivery stuck, issue is I have to track them myself to let the
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Xinshen
Nordgreen TW
2 years ago
Dear ChangTe,
We are truly sorry for what happened to your order. Your original was canceled for the exact reason that the item was out of stock and we can only ship it until it is in stock. We appreciate your understanding of our stock management during shopping peak season and hope you are satisfied with the watch.
Wish you all the best!
Nordgreen CN&TW
This is my first time buying a watch at Nordgreen, When I open the box I’m aware that I bought the wrong size, then I contacted customer service, they reply my problem and tell me how to handle replac
Nice products and best service!
The watch Which I bought arrived 2 weeks ago with a beautiful box, I love it so much, I’m considering if I should get one for my girlfriend's birthday.
