Helium Canister Twin Pack - Up to 60 Balloons - Helium King Cylinders

Hello Thank you for your feedback. We are sorry to hear this. All cylinders are pressure checked before being dispatched from our warehouse, A single small Helium Cylinders inflates approximately: - 30 x 9” Latex Balloons or; - 16 x 11” Latex Balloons or; - 12 x 12” Latex Balloons or; - 12 x 18” Foil Balloons or; - 2-3 x 34" Foil Letters / Numbers Please note: Latex balloons stretch therefore it is very easy to overinflate them. You are welcome to email through some photos of the balloons you inflated and we will look into this further for you? Kind Regards Customer Services

Thank you for reaching out to us. We fill our these with grade A helium from BOC which is 99% pure with 1% impurity, due to this is very unusual for helium compatible balloons not to float for the stated times. Latex balloons are porous and have an average flotation time of around 6-8 hours depending on the size of the balloon and room temperature. Foil balloons have a much longer float time because the balloons are completely sealed. We do state the float times on the helium cylinder box instructions and the cylinder itself, we also advise to inflate the balloons 1-2 hours before the party/event. Thank you and sorry for any inconvenience caused. Kind Regards Clare - Customer Services

Hello Thank you for your feedback. We are sorry to hear this. All cylinders are pressure checked before being dispatched from our warehouse, A single small Helium Cylinders inflates approximately: - 30 x 9” Latex Balloons or; - 16 x 11” Latex Balloons or; - 12 x 12” Latex Balloons or; - 12 x 18” Foil Balloons or; - 2-3 x 34" Foil Letters / Numbers Please note: Latex balloons stretch therefore it is very easy to overinflate them. You are welcome to email through some photos of the balloons you inflated and we will look into this further for you? Kind Regards Customer Services

Hello Thank you for your feedback. We are sorry to hear this. All cylinders are pressure checked before being dispatched from our warehouse, A single small Helium Cylinders inflates approximately: - 30 x 9” Latex Balloons or; - 16 x 11” Latex Balloons or; - 12 x 12” Latex Balloons or; - 12 x 18” Foil Balloons or; - 2-3 x 34" Foil Letters / Numbers Please note: Small foil balloons are not suitable for helium inflation and are too small to float. A foil balloon needs to atleast be 18", if a standard shape, or 20" if shaped. You are welcome to email through some photos of the balloons you inflated and we will look into this further for you? Kind Regards Customer Services