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Peter East Associates 評論 | https://www.feefo.com/reviews/peter-east-associates客戶服務評論評論 |Feefo |第 4 頁

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Jodie Robbins

Betws Y Coed

1 month ago

交易日期： 09/08/2024

Jodie Robbins說了有關 Peter East Associates:

Excellent service , received the course materials extremely quickly as I had booked on very last minute, trainer extremely knowledgable

產品評價

Tom trained our group , he was very helpful and understanding , he explained and re-explained areas when people got lost or stuck. I would say that due to the different experience that people have in

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Sam Mohr

Peter East Associates

1 month ago

Thanks for the feedback Jodie. The refresher/ beginner debate is one we've been having for some time. Part of our challenge is by splitting the courses we'd risk ending up with less options in our schedule. Great to know though you felt confident taking the exam - it's exactly what we aim to do! Thanks, Sam

可信賴顧客

1 month ago

交易日期： 01/08/2024

Some of the email communications regarding timings and when/how to return exams and other paperwork were unclear.

Sam Mohr

Peter East Associates

1 month ago

Thank you for the feedback. Will definitely take this on-board! For any materials in the UK we either provide pre-paid postage or if you've borrowed manuals send a courier to collect the box. I think there was some confusion as you were sending the exam paper back from the USA which is very difficult for us to organise a collection from our office in the UK.

產品評價

The tutor seemed to know their material but how it was communicated seemed very disjointed. We didn't seem to follow a structured syllabus well with clear timing of activities. Many sections seemed ov

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Tutor knowledge : 良好

Course workbook : 極好

Sam Mohr

Peter East Associates

1 month ago

Thank you for the feedback. Our course has to be approved by the UK Civil Aviation Authority, unlike in the USA where there is no such approval. As a result, we do cover multiple very different eventualities as the exam must also cover a range of topics and areas. If there was anything you'd like us to have gone through please do get in touch and we can have one of our dangerous goods safety advisers sit down with you. I do understand from the trainer that your operations are more focused on road & sea transport, so in the future we'd happily run a more focused course for you that just covers the modes of transport you use. Thanks Sam

可信賴顧客

1 month ago

交易日期： 01/08/2024

Great communication from beginning to end with login in details, checks before hand to make sure there were no technical issues, and detailed info regarding collection of the course material.

產品評價

Gareth is obviously very knowledgeable and he was really helpful with everyone's questions and more than happy for you to interrupt him at any point. My only slight point would be that he did a lot o

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Tutor knowledge : 出色

Course workbook : 出色

Sam Mohr

Peter East Associates

1 month ago

Thank you very much for your constructive feedback. Hearing where we can improve is really helpful to us and our tutors, so we will be sure to pass this onto Gareth. Great to hear you enjoyed the course and found it helpful! Many thanks, Sam

Stephen

Swindon

1 month ago

交易日期： 01/08/2024

Stephen說了有關 Peter East Associates:

The learning materials arrived well in time of the course starting and everything was very well laid out. The collection of the materials was arranged promptly and was well communicated.

產品評價

可信賴顧客

1 month ago

交易日期： 01/08/2024

Great service, emails keeping you up to date with when the couse starts and what you needed to do to attend online, and material required sent out from Peter East and collection also arranged

產品評價

Attended the online version of this course, all very professional and informative, the books required were sent out on loan so no need to purchase any materials required for the course. Would reccomme

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Tutor knowledge : 出色

Course workbook : 出色

Sam Mohr

Peter East Associates

1 month ago

Thank you very much for the feedback. We always include loan copies of the dangerous goods regulations manuals at no cost as they are essential to the training. In the real world most companies will have a handful of copies, rather than one for every member of staff!

可信賴顧客

1 month ago

交易日期： 12/07/2024

No issues with any of the interactions with PEA, quality service provided. Emails were answered quickly, and any technical issues with logging onto the online course were sorted.

產品評價

This is the first time i have undertaken an online course like this, so I have nothing to compare it to, but I thought the tutor had a wide range of knowledge and was able to teach well. I understood

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Tutor knowledge : 極好

Course workbook : 極好

Sam Mohr

Peter East Associates

1 month ago

Thank you very much for the lovely review! I understand your point on the boxes - the reason for this is for other courses we have to send out a second or third manual - so use a standard box size!

可信賴顧客

1 month ago

交易日期： 07/06/2024

I booked relatively last minute and Peter East were excellent organising everything. They reminded attendees several times to book onto exams and ensure they had the correct materials ready or ordered

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產品評價

The tutor had excellent knowledge and was extremely helpful answering questions and allowing students to complete exercises at their own pace. He made the course very interactive as well. My only crit

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Venue quality : 極好

Revision materials : 出色

Tutor knowledge : 出色

Sam Mohr

Peter East Associates

1 month ago

Thank you very much for the feedback. You make a valid point about the course being structured to pass the exam. The course is quite deliberately put together that way. We wouldn't want to be in the position where you have all of the knowledge but couldn't get through the exam! I appreciate it is a difficult balance to get right! Regarding class 7. From our experience we know there is never a question in the exam paper on radioactive material because the regulations come from the IEA and are structured differently to all the other classes. That said, in the UK the ONR has been critical of the DGSA exam for this reason. It is something the authorities are looking at - so will hopefully see some progress here in future years.

Caterina Esposito

Gosport

1 month ago

交易日期： 25/07/2024

Caterina Esposito說了有關 Peter East Associates:

The service is smooth and straightforward. My advisor was helpful. I would recommend deal directly with them through email. The course material was delivered on time too . Manuals and exam paperwork

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產品評價

The IATA course is always challenging. I want to use this opportunity to thank the organizers of the training and also the tutor who taught and simplified the difficult topics. The method used in th

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Tutor knowledge : 出色

Course workbook : 出色

Sam Mohr

Peter East Associates

1 month ago

Thank you so much for your lovely review Caterina. Really glad to hear you enjoyed the training and our trainer Mike helped to simplify some of the more difficult parts. I will make sure to pass this onto your trainer Mike - and we will hope to see you again in two years time!

Christopher

London

1 month ago

交易日期： 14/06/2024

Christopher說了有關 Peter East Associates:

The service was great - promptly received all the information and the office staff were helpful.

產品評價

可信賴顧客

2 months ago

交易日期： 17/07/2024

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關於Peter East Associates

Peter East Associates is internationally recognised as a leading provider of Dangerous Goods Training and Consultancy Services. We have all the experience, all the information, and all the advice you need. Our aim is to help your business or organisation to remain safe, compliant and informed.

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+44(0) 20 8953 6721

504 Centennial Avenue, Centennial Park, Elstree, Greater London, WD6 EFG, United Kingdom

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Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？