This is very upsetting to read, i would start with saying the Harbour Oak that you had ordered, we had trouble with during the period between September, and the end of October. We updated all customers who purchased floors that we had issues with, and offered the customer to wait, swap for an alternative, or have the order refunded. Lying is something we do not do as a company, we were informed from the suppliers of dates we were expecting Harbour Oak in on, we can only advise and pass on the information given to us by the suppliers to our customers. Another point to make, is we are still in the midst of a global pandemic (COVID19) suppliers are on their knees trying to keep up with demand, due to a huge increase in home improvement. i am sorry you felt you were lied to, but this was not the case.
