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Sale Flooring Direct 評論 | https://www.feefo.com/reviews/sale-flooring-direct客戶服務評論評論 |Feefo |第 85 頁

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可信賴顧客

8 years ago

交易日期： 11/01/2016

Great guys, Sound advice from the start

產品評價

可信賴顧客

8 years ago

交易日期： 21/03/2016

Cant fault the guys

產品評價

Ibalt

London

8 years ago

交易日期： 09/05/2016

Ibalt說了有關 Sale Flooring Direct:

Did not receive my order not able to contact them the number provided just continously rings.

Chris

Sale Flooring Direct

8 years ago

Your order was dispatched and delivery was attempted on requested date, our phone lines are manned between 9am and 5.30pm mon-sat and 11 - 4.30pm sunday hence the reason there was no answer outside these hours. I have contacted the couriers and asked them to contact you regarding delivery, I have also tried to contact yourself with no answer.

We do our best to deliver goods on the dates requested however we do also request that customers be home between deliver hours to take delivery and couriers are instructed not to leave any goods without a signature.

Kind Regards

Sohan

8 years ago

交易日期： 04/05/2016

Sohan說了有關 Sale Flooring Direct:

Excellent reliable and quick service

產品評價

Steve

8 years ago

交易日期： 07/05/2016

Steve說了有關 Sale Flooring Direct:

Seriously, if you want feedback on the floor, underlay etc you should probably wait two or three weeks after delivery. Because at this stage all I can say is it all comes in nice boxes which are stac

...

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Jane

Cheshire

8 years ago

交易日期： 05/05/2016

Jane說了有關 Sale Flooring Direct:

Underlay delivered in really bad condition, bag soaking wet and covered in rust. Have emailed the photograph and my complaints for a refund as it was totally unuseable, and so far not had any respons

...

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Chris

Sale Flooring Direct

8 years ago

Hi Jane

I had tried to call you regarding the underlay as I had not had a response to the email reply.

We have refunded the cost of the underlay to your account.

we apologise for the damage to the underlay, it certainly left our warehouse in perfect condition so we will take this up the the couriers.

Many thanks

產品評價

Goods arrived in terrible condition, bag soaking wet and full of rust. Totally unuseable, can't believe that it could be delivered in such state.

Chris

Sale Flooring Direct

8 years ago

Hi Jane i had tried to call you regarding the underlay as I had not had a response to the email reply.We have refunded the cost of the underlay to your account.we apologise for the damage to the underlay, it certainly left our warehouse in perfect condition so we will take this up the the couriers.Many thanks

可信賴顧客

8 years ago

交易日期： 05/05/2016

Never will use this company again! And will NOT recommend it to my friends or family! Products never arrived! They lied and told me its on the van! I wasted an entire day off work and paid my builder

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Chris

Sale Flooring Direct

8 years ago

Hi Sharon

After speaking to you on the phone we were made aware that you lived in a New Build estate.

At no time were we informed of this, the delivery was attempted and en route the driver tried to call for directions with no answer so had no choice but to return the goods to the depot

The couriers also attempted to deliver the next day which was then rejected.

We also advised that your floor couldn't be fitted until the floor had time to acclimatise as this would have invalidated your warranty .

Many thanks

產品評價

Never arrived! I wasted all day waiting for my flooring and it never came! Paid for my builders to work on my house but lost money because I had to pay my builders for a job they couldn't do! Awful se

...

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Chris

Sale Flooring Direct

8 years ago

Hi SharonAfter speaking to you on the phone we were made aware that you lived in a New Build estate.At no time were we informed of this, the delivery was attempted and en route the driver tried to call for directions with no answer so had no choice but to return the goods to the depotThe couriers also attempted to deliver the next day which was then rejected.We also advised that your floor couldn't be fitted until the floor had time to acclimatise as this would have invalidated your warranty .Many thanks

Daniel

8 years ago

交易日期： 04/05/2016

Daniel說了有關 Sale Flooring Direct:

Purchasing the product was fine. It's the delivery that has forced me to mark this review as poor. The driver unloaded the pallet and with eight packets of flooring. When I asked if we could bring i

...

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Chris

Sale Flooring Direct

8 years ago

Hi Daniel

We are really sorry to hear about this.

We do advise that all deliveries are kerbside however the majority of drivers to help with your goods into the property.

Drivers are not insured to enter your property therefor some do stick to these rules and will only drop at the kerb side.

If you choose to order again please give us a call and we can advise the couriers ahead of time that you may require some help.

Kind Regards.

Scott

Addiewell

8 years ago

交易日期： 30/04/2016

Scott說了有關 Sale Flooring Direct:

Brilliant Brilliant fast and efficient service product very good

產品評價

Valerie

Bettisfield

8 years ago

交易日期： 18/04/2016

Valerie說了有關 Sale Flooring Direct:

Excellent service with delivery first thing next day. Thank you.

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關於Sale Flooring Direct

Sale Flooring Direct was established in 2001 and is one of the country's leading online flooring distributors to the flooring trade. As an online flooring retailer, we are one of the biggest importers of the best and biggest flooring brands in the UK and can offer fantastic discounts on these brands.

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0800 0850025

453 Hillington Road, Hillington Park, Glasgow, Renfrewshire, G52 4BL, United Kingdom

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Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

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