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已評價
極好

Adding expertise and value to the resolution of buildings claims.

服務
4.6
/5
產品
4.7
/5

5

4

3

2

1

159

32

12

3

5

211

過去一年 則評價

顯示全部794則評論
SW
Susan (on behalf of Mrs Janet Warwick)
Chipping Norton
6 months ago
交易日期: 14/03/2024
Susan (on behalf of Mrs Janet Warwick)說了有關 TBRN:
Fast, efficient & great quality work done by your polite and professional team.
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Laura
TBRN
5 months ago
Thank you for your 5 star review and rating! We're thrilled to hear that you found our team polite, friendly and tidy. Providing fast, efficient and high quality work is our goal and we're glad to hear that we met your expectations!
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可信賴顧客
6 months ago
交易日期: 15/03/2024
Great communication, updates all along the journey. Very helpful with baby queries
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Laura
TBRN
5 months ago
Thank you for your review and rating! We’re delighted to hear that that you were pleased with the level of communication and appreciated receiving updates throughout the claim!
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DA
David Ager
Newcastle upon Tyne
6 months ago
交易日期: 29/02/2024
David Ager說了有關 TBRN:
The outer brick that was damaged was repaired expertly. The engineer mixed the compound to match the colour of the damaged brick perfectly. The two year warranty for the work completed was also apprec
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Laura
TBRN
5 months ago
Thank you for your great feedback, we’re pleased to hear that our engineer expertly repaired the damaged brick and matched the colour seamlessly!
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AH
Alan Hughes
Camberley
6 months ago
交易日期: 04/03/2024
Alan Hughes說了有關 TBRN:
TBRN do not follow up on speed of repair. They just thing that by offloading the repair to a third party that their job is done. It transpired the trird party contractor selected then acually sub sc
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Laura
TBRN
6 months ago
Good Afternoon Mr Hughes, Thank you for taking the time to share your feedback with us. We value your input as it helps us to improve our services. However, after thoroughly reviewing the file, I'm having difficulty correlating the issue with our records. Upon review of the file I can see that we received the claim from our client on 22nd February, with the works being completed by 29th February. Throughout this process, we kept you informed on the progress, including updates on the allocation of our contractor, receipt of their report, confirmation of work authorisation, and a follow up upon completion to ensure your satisfaction. To better understand your concerns and address any discrepancies, we kindly request additional clarification from your end. If you are willing to discuss this further, please email us on customerservice@tbrn.co.uk or call us on 0151 909 2788. Kind regards, Laura
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SH
Stella Hopkins
Torquay
6 months ago
交易日期: 08/03/2024
Stella Hopkins說了有關 TBRN:
The repair was done while we were away, but finalising the cleaning up was done when we were home and it was very thorough.
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Laura
TBRN
6 months ago
Thank you for your 4-star rating and review! We're glad to hear that you found our service efficient and effective, and we're especially glad that the cleaning up was thoroughly completely upon your return!
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LA
Laura
6 months ago
交易日期: 04/03/2024
Laura說了有關 TBRN:
Great service from TBRN but no contact from the contractor and when they did do the repair they actually ended up repairing the wrong garage and I had to make contact with TBRN again to advise them it
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Laura
TBRN
6 months ago
We're sorry for the oversight during the repair process but we're glad to see that this was quickly rectified. Your feedback is appreciated and helps us improve our services, thank you.
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AC
AS Canons Court
Melksham
6 months ago
交易日期: 06/03/2024
AS Canons Court說了有關 TBRN:
Excellent job. Polite and helpful people.
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Laura
TBRN
6 months ago
We appreciate you taking the time to leave your 5-star rating and review, thank you!!
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可信賴顧客
6 months ago
交易日期: 08/03/2024
The inspection of the wall once the accident had happened, was very quick and efficient TBRN kept me fully informed of what was happening I.e. they had received report from the people doing the repair
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Laura
TBRN
6 months ago
Thank you for your fantastic feedback! We're so pleased to hear that you had such a positive experience with our team and contractors! Your satisfaction is our priority, and we're glad we could efficiently handle the repair process for you!
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可信賴顧客
6 months ago
交易日期: 29/02/2024
The contractors were brilliant 👏 they did smashing job, at the end of the job they cleaned everything up.good service. Thanks.
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Laura
TBRN
6 months ago
Thank you so much for your 5-star rating and review! We're thrilled to hear that you found our contractors to be not only brilliant but also diligent in cleaning up after themselves!
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JO
Jarrod Oliver
harrogate
6 months ago
交易日期: 26/02/2024
Jarrod Oliver說了有關 TBRN:
excellent and very efficient - well done
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Laura
TBRN
6 months ago
Thank you for taking the time to leave your 5-star rating and review, we appreciate it!
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關於TBRN
At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.
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First Floor, 2 Barnston Lane, Moreton, Merseyside, CH46 7TP, United Kingdom
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Feefo Trusted Service Awards

我們的獨立獎項旨在表彰客戶服務方面的頂級品牌。獲勝者是根據客戶的評分決定的。

Treefo 計劃的一部分
我們與 Ecologi 合作,#以 TBRN收集的評論作為交換,#資助植樹項目
為甚麼要相信 Feefo 的評價?

關於TBRN
At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.