Feefo 評論是如何收集的？

我們代表#與我們合作的企業#獨立收集回饋意見。我們的平台只接觸#經過驗證的買家，因此您可以放心閱讀#真實客戶的評價。

誰可以留下 Feefo 評價？

只有持有購買證明的客戶#才能留下 Feefo 評價。我們透過在交易後#直接聯絡買家來確保這一點。

我們如何核實評價？

我們會將評論與銷售或交易#進行匹配，以核實評價是否來自真實客戶。人們只有在購買後#才會被邀請留下評價。

如何處理虛假評價？

Feefo 只邀請經過驗證的買家#提供回饋，因此可以防止人們留下虛假評論。

TBRN 評論 | https://www.feefo.com/reviews/the-building-repair-network客戶服務評論評論 |Feefo |第 25 頁

顯示全部794則評論

Alistair Cox

1 year ago

交易日期： 20/04/2023

Alistair Cox說了有關 TBRN:

Generally I am happy with the service my only criticism was the time it took to install drying equipment ,luckily I only had an advantage downstairs water leak ( contractor drilled into my central hea

...

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Laura

TBRN

1 year ago

We appreciate you taking the time to leave your feedback as it helps us improve our services. Also, we are pleased to hear you are happy with the workmanship.

產品評價

可信賴顧客

1 year ago

交易日期： 15/03/2023

No hassle very prompt and happy with their service

Laura

TBRN

1 year ago

Thank you so much for taking the time to leave us your great feedback, it is appreciated!

產品評價

可信賴顧客

1 year ago

交易日期： 06/04/2023

Originally was advised there were no local contractors to do the repair and asked to get own quotes. You queried the quotes and then suddenly found your own local contractor to do the work. Why was th

...

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Laura

TBRN

1 year ago

Thank you for your kind comments regarding the repairs/workmanship. Thank you for your feedback regarding the contractor allocation, it helps us improve our service. I can see that the Claims Concierge was correct in advising we do not have a general contractor in your area and it wasn't until the Technical Team reviewed your claim once the quote was received that our specialist was consulted. We apologise for the inconvenience caused but we are glad to hear you are happy with the repair outcome. Kind regards,

產品評價

可信賴顧客

1 year ago

交易日期： 27/03/2023

quick and efficient

Laura

TBRN

1 year ago

Thank you for your feedback, we appreciate this as it helps us improve our service/repairs. We have queried with our contractor and they have advised that the extension lead was accidentally missed when loading their van in the morning and our contractor would be happy to reimburse you for the electricity and water consumption, should you wish. We apologise for any inconvenience caused. If you would like to discuss this further, please contact us on 0151 909 2788. Kind regards,

產品評價

可信賴顧客

1 year ago

交易日期： 30/03/2023

In general there was a swift response to any communication.

Laura

TBRN

1 year ago

Thank you for your feedback! We're glad to hear you are happy with the service you received and the repairs carried out.

產品評價

可信賴顧客

1 year ago

交易日期： 05/04/2023

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Al the required repairs were carried out quickly and in a very professional manner

Laura

TBRN

1 year ago

Thank you for your 5 star rating and review. We are pleased you are happy with our service and repairs.

產品評價

Malcom Padgett

1 year ago

交易日期： 27/03/2023

Malcom Padgett說了有關 TBRN:

Really just the middleman between the Insurer and the contractor. So we had little relationship. First contact was unintroduced and accordingly rejected as spam! This needs to be corrected by the insu

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Laura

TBRN

1 year ago

Thank you for taking the time to leave your rating and review!

產品評價

Roy Apps

1 year ago

交易日期： 21/03/2023

Roy Apps說了有關 TBRN:

They organised the resolution of the claim efficiently and effectively. They followed up to check I was happy with the fix and organised the sorting out of some snagging issues.

Laura

TBRN

1 year ago

We appreciate your feedback, thank you for taking the time provide this. We are glad you are happy with the service you received.

產品評價

Sharon Wilson

Newtownards NI

1 year ago

交易日期： 22/03/2023

Sharon Wilson說了有關 TBRN:

After a long wait to get my wall dried they got me fitted on as quick as they could to get the works finished. The contractors who came were friendly, courteous and did a first class job.

Laura

TBRN

1 year ago

Thank you for your 5 star rating and great feedback! We're glad you are happy with the service and repairs!

產品評價

可信賴顧客

1 year ago

交易日期： 21/03/2023

Prompt and efficient

Laura

TBRN

1 year ago

Thank you for taking the time to leave us a 5 star rating and review!

產品評價

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關於TBRN

At TBRN we provide a specialist property claims handling service, including a panel of fully managed and vetted building contractors for quality reinstatement and repairs. Our people have the expertise and professionalism to deliver excellent customer service and satisfaction, with a single point of contact allocated to navigate and support through each individual claim journey.

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01519092788

First Floor, 2 Barnston Lane, Moreton, Merseyside, CH46 7TP, United Kingdom

Feefo Trusted Service Awards

我們的獨立獎項旨在表彰客戶服務方面的頂級品牌。獲勝者是根據客戶的評分決定的。

甚麼是 Trusted Service Awards

Treefo 計劃的一部分

我們與 Ecologi 合作，#以 TBRN收集的評論作為交換，#資助植樹項目

了解有關 Treefo 的更多資訊

為甚麼要相信 Feefo 的評價？

瞭解有關 Feefo 的更多資訊

TBRN 評論

repair workAll contractors did work to a good standard and turned up when said更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

repair workNice and friendly, explained process no dramas更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

repair workVery punctual, polite and did a great job so would never know the damage had been there. Would use them again.更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

repair workhad to use my water,electricity and extension leads更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

repair workFirst class work; efficient, tidy and professional, friendly and communicative.更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

repair workAll the contractors were very hard working, friendly and tidied up after themselves更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

repair workSuperb Friendly and really efficient and reliable. Excellent work.更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

repair workThere was a minor snagging issue but the overall fixing of the issue was of good quality更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

repair workNothing was too much trouble, and they were very reliable更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

repair workFriendly and efficient with good quality of workmanship更^多^有^關^本^產^品^的(1)^條^評^論瀏覽產品網站

Feefo 評論是如何收集的？

誰可以留下 Feefo 評價？

我們如何核實評價？

如何處理虛假評價？