I found the young lady who I dealt with to order my scarf was fab I told her what I was wearing and she had advised me on colour and when I received it just perfect! So thank you . And then a gentlema
...
閱讀全部内容
產品評價
A wonderful product beautifuly presented it was just like xmas! Feels lovely.
0
分享
可信賴顧客
11 years ago
交易日期： 13/09/2013
Up to your usual standard
產品評價
0
分享
可信賴顧客
11 years ago
交易日期： 14/09/2013
Good quality cashmere.
產品評價
Excellent quality cashmere in great colours. I have purchased the scarves in black and grey (very large size) and in stone, blue and bright pink (medium size) over the years and have worn them a lot.
...
閱讀全部内容
0
分享
可信賴顧客
11 years ago
交易日期： 14/09/2013
Website is easy to navigate. Easy to order. Quick delivery.
Willow Cashmere
Willow Cashmere
11 years ago
Thank you so much for taking the time to let us know your thoughts. I am so sorry to hear that you did not like the thickness of the scarf. The superfine scarves are designed to be thin and light but should not be any thinner than previous ones, so we will take this up immediately with the supplier. Please do email info@willowcashmere.com with further details of previous and present scarf so we can work out what has gone wrong. Thank you again for the feedback.
Sarah
產品評價
Over the past couple of years, I purchased the same wrap in 4 different colours. On receiving this wrap, I was startled at how light-weight and thin the wrap is in comparison with the others. Also I
...
閱讀全部内容
0
分享
可信賴顧客
11 years ago
交易日期： 14/09/2013
Very good ,fast delivery and always helpful on the phone.
產品評價
Great for presents and for me! Excellent quality.
0
分享
可信賴顧客
11 years ago
交易日期： 13/09/2013
For my purchase I was very disappointed,the sleeves were too tight and Ihave thin arms ,under the arm was also tight which made the bust tight.The quality was good,but I have had better cashmere jump
...
閱讀全部内容
Willow Cashmere
Willow Cashmere
11 years ago
I was sorry to hear you found the sleeves too tight. I'm afraid we do not offer size 20. I am not sure why you rated the customer service so poorly; perhaps you could let us know.
產品評價
I have said this above ,I also think it would be good to have a larger size than 14/16 certainly the one I tried was on the small size and perhaps size 18/20 would be good.
0
分享
可信賴顧客
11 years ago
交易日期： 13/09/2013
Excellent quality goods but giving number for customer service that is an unacknowledged answering service is VERY ANNOYING. Clients want to be able to make contact at a time convenient for them,not a
...
閱讀全部内容
Willow Cashmere
Willow Cashmere
11 years ago
Thank you for the feedback. As a small company we have to rely on an answering service to take orders for us. This usually works well and if there are queries on products we always aim to call or email customers within a few hours - we seem to get this right most of the time.
I'm so glad you like the products and we do appreciate your taking the time to contact us.
Sarah
產品評價
0
分享
可信賴顧客
11 years ago
交易日期： 02/09/2013
Very efficient
產品評價
Beautiful colour
Perfect fit
0
分享
可信賴顧客
11 years ago
交易日期： 10/09/2013
Willow Cashmere has beautiful sweaters and it is a very personal service. Wish I owned or worked for such a company as my idea of heaven
產品評價
Lovely.
0
分享
可信賴顧客
11 years ago
交易日期： 09/09/2013
Excellent and swift service as ever, thank you.
產品評價
Another really beautiful scarf that will be a favourite for years to come.
