As soon as we received your email on this matter your card was refunded in full, including postage. Now that the item has been returned I will contact you to refund the return postage (we do not hold your card details for security purposes) I have not heard back from our Returns to confirm the issue, but I assume you were sent the wrong product, I am so sorry about this. we did email you to offer you a discount on your next order to make up for the error, which we hope you will consider in the future.
