I was able to lower my interest rate by almost 1% and will cut 3 years off the life of the loan. Customer service was always helpful and the disbursement happened quickly.
Scott Hollon
U-fi From Nelnet
3 years ago
We're glad we could earn your business! Our customer service team was also happy to hear your feedback!
I think i will enjoy working with yall. You were quick to get the refi sent over but a little slow in the underwriting. I can understand that due to the Covid thing.
My refinancing process was overall positive. I am really happy with the refinance rate I got, which was significant better than the interest rates I was paying before. The only downside was the paperw
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Scott Hollon
U-fi From Nelnet
3 years ago
Paperwork is never fun, and I'm sorry you had to resubmit documents. But I'm glad you did and got a great interest rate! I'll look at your account and see what we can do to improve. Thanks for your patience. -Scott
Our mission is to help students make smart financial choices and accomplish their educational goals. We're part of a company, Nelnet, that was founded over 40 years ago to serve our customers and make their educational dreams possible. Everything you know about how we serve our customers came from our roots.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Our mission is to help students make smart financial choices and accomplish their educational goals. We're part of a company, Nelnet, that was founded over 40 years ago to serve our customers and make their educational dreams possible. Everything you know about how we serve our customers came from our roots.