Ordered my bottle and it came very quickly, also came well packaged and it’s lovely!
Produktbewertungen
Product is 10/10
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AK
Andy Kerr
4 years ago
Kaufdatum: 27/12/2019
Das sagte Andy Kerr über Root7 UK:
Easy to order. Quick delivery.
Produktbewertungen
I’ve not had a chance to try it test.
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HD
Helena Davies
4 years ago
Kaufdatum: 08/12/2019
Das sagte Helena Davies über Root7 UK:
I ordered a bottle 2 weeks ago and have not had any confirmation of dispatch from root7, despite the money being debited from my account. I have contacted them regarding this and not yet heard back.
Produktbewertungen
Unable to rate as not arrived. ?Will it arrive. I noted review below where a customer ordered a bottle, did not hear from the company and then was informed it was sold out.
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JC
Jennifer Crook
4 years ago
Kaufdatum: 16/12/2019
Das sagte Jennifer Crook über Root7 UK:
Goods arrived on time and look lovely.
Rob
Root7 UK
4 years ago
Thanks so much for your review - we look forward to serving you again & Happy New Year : )
Produktbewertungen
Lovely looking bottle arrived on time
Lovely looking bottle arrived on time
Lovely looking bottle arrived on time
Lovely looking bottle arrived on time.
Rob
Root7 UK
4 years ago
Thanks for your kind words - it is a beautiful bottle ; )
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DS
dave lee-sang
4 years ago
Kaufdatum: 14/12/2019
Das sagte dave lee-sang über Root7 UK:
from order to delivery all very easy and speedy
Rob
Root7 UK
4 years ago
Thank you very much Dave - much appreciated : )
Produktbewertungen
It’s been bought for Xmas as a gift hope it’s as good as it looks !
Rob
Root7 UK
4 years ago
Appreciate the feedback Dave and just so you know, it's even better than it looks ; )
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Vertrauenswürdiger Kunde
4 years ago
Kaufdatum: 30/11/2019
Great customer service, I contacted root 7 about a discount and they were very friendly & replied straight away. Also delivery was very fast.
Rob
Root7 UK
4 years ago
Ahh thank you!! :)
Produktbewertungen
A beautiful bottle, I bought millennial pink & black marble and they look great. Very sleek and practical. The pink is gorgeous.
Rob
Root7 UK
4 years ago
Ah thank you for the lovely review! :)
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Vertrauenswürdiger Kunde
4 years ago
Kaufdatum: 17/09/2019
Bottle looks lovely, missing lid seal but when the team were aware the sent a new one right away.
Produktbewertungen
Lovely product and good size.
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Vertrauenswürdiger Kunde
4 years ago
Kaufdatum: 12/11/2019
Ordered a bottle on Tuesday didn’t get any shipment confirmation. Got in touch with company on Friday as no one got in touch with me. Then told the bottle is sold out and I shouldn’t have been able to
...
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Rob
Root7 UK
4 years ago
I am so sorry about this, totally our fault and just a bit of confusion our end as the Rose Gold bottle has been so popular. You should have been replied to as soon as you ordered on Tuesday and we really try to help customers straight away so I'm so sorry this has happened. We will be in touch today to try to rectify.
Produktbewertungen
Can’t rate it didn’t receive it but again zero stars if I could.
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Vertrauenswürdiger Kunde
4 years ago
Kaufdatum: 07/11/2019
I really appreciated the great support from Mohamed working in the Customer Service Team. My old mug broke and it was important to me that I could replace it with a similar one, as this was a present
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Rob
Root7 UK
4 years ago
Thank you so much for the feedback. Glad you are enjoying your mug and hope your Mum likes it too! :)
Produktbewertungen
Amazing mugs, however, I preferred the previous version with the matt finish. It made them more unique as a shiny finish is pretty standard. It was a great differentiator and made them something speci
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0
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Vertrauenswürdiger Kunde
4 years ago
Kaufdatum: 20/10/2019
I ordered some mugs, they email me saying some of the mugs I ordered are out of stock and could i choose something on the site of equal value; I respond asking for a refund if those items I originally
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Rob
Root7 UK
4 years ago
Hi Stephanie,
I'm so sorry about this. I have checked in our customer messaging system and we haven't received a message from you asking for a refund? All we have is our email to you asking how you would like to proceed and the case is marked as open and waiting for a response. If we had I promise we would have refunded you instantly.
I will go ahead and refund you now and I am genuinely confused as to why we haven't received your response and I'm really very sorry you had a bad experience.
Produktbewertungen
not applicable as have not received any notification about what is going on with my order since I was told two items were out of stock, and I asked for a refund for them. So basically have no idea if
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not applicable as have not received any notification about what is going on with my order since I was told two items were out of stock, and I asked for a refund for them. So basically have no idea if
...
Alle lesen
not applicable as have not received any notification about what is going on with my order since I was told two items were out of stock, and I asked for a refund for them. So basically have no idea if
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