AXA Insurance Reviews

Hello & thanks so much for taking the time to leave us your feedback - we really appreciate it. I'm sorry to hear that you haven't found our price to be as competitive this time around. When assessing your price for the coming year, our underwriters take in to account various factors, such as our claims experience within the postcode area that you live in - if we've seen an increase in the number of claims, we would deem this to be a higher risk & that would be reflected in the price. There are also other factors such as the rise in claims costs & Insurance Premium Tax that are taken in to account, although we try our best to mitigate these costs as much as we can. I've included some more info below, which I hope will help and I'll also ensure that your feedback is logged: https://www.axa.co.uk/home-insurance/premiums/#reasons-why-your-premium-could-change Thanks for choosing us to look after your home Take care & enjoy your day, Kim AXA Customer Service Team

Hi there, Thanks so much for taking the time to leave us such positive feedback! This feedback helps us to improve the products & services that we offer, so we really appreciate your input. It's great to hear you found the online process nice and easy, although should you ever need us, we're always here to help! Thank you for choosing us. Best wishes, Kim AXA Customer Service Team

Good afternoon, Thanks so much for taking the time to leave your lovely feedback for us. It's great to hear you found the online process of setting up the policy nice and easy. If you ever need us, please get in touch anytime. Best wishes & welcome to AXA! Sean AXA Customer Service Team

Good afternoon, Thanks for leaving your fab feedback for us. It's so nice to see you've renewed with us again and it sounds like the process went nice and smoothly. Take care, Sean AXA Customer Service Team