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AXA Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct | Feefo

Displaying all 292,111 reviews

Trusted Customer

1 year ago

Date of purchase: 20/08/2023

Both of us David and Helen Davies insurance our vehicles with AxA and if we have any questions we ring up and who ever we speak to help us out. A dare always very helpful.

Gary

AXA Insurance

11 months ago

Hello and thnaks for your lovely comments. It's great to see you've had such good service since you joined us. Enjoy your day, Gary AXA Customer Service Team

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Norman gibbs

Sheffield

1 year ago

Date of purchase: 03/09/2023

What Norman gibbs said about AXA Insurance:

I found it the best Insurance on the market.

Gary

AXA Insurance

11 months ago

Hello Norman, Thanks for getting in touch. It's lovely to read your comments. Have a fantastic day, Gary AXA Customer Service Team

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Trusted Customer

1 year ago

Date of purchase: 13/09/2023

Just quick and efficient, not bad in this day and age!

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Trusted Customer

1 year ago

Date of purchase: 08/09/2023

Great prices

Gary

AXA Insurance

11 months ago

Thanks for getting in touch. I hope we can continue to offer you great prices for many years to come. Have a lovely day, Gary AXA Customer Service Team

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Trusted Customer

1 year ago

Date of purchase: 01/09/2023

Last years premium was £550. Prior to this years renewal I was involved in an incident when another driver crashed into the rear of my car. AXA advised incident was entirely the result of the other dr

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Rachel

AXA Insurance

1 year ago

Hello, Thank you so much for taking the time to leave this review. I'm really sorry to hear about your premium increasing in connection with a claim. I know that you've spoken to our team, they've explained the process & logged a complaint for you. Despite this bump in the road, I really appreciate the fact that you've chosen to renew with AXA for the 10th year in a row. I hope we get the chance to turn things around for you. Best wishes, Rachel AXA Customer Service Team

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Trusted Customer

1 year ago

Date of purchase: 03/09/2023

Very easy to renew each Year. Hassle Free. Excellent Customer Service Team. Would recommend.

Gary

AXA Insurance

11 months ago

Thanks for renewing with us again, it really is good to see. Keep those recommendations coming, we really do appreciate it. Have a lovely day, Gary AXA Customer Service Team

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Joyce Leary

1 year ago

Date of purchase: 18/09/2023

What Joyce Leary said about AXA Insurance:

efficient and straightforward, easy to contact

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Trusted Customer

1 year ago

Date of purchase: 18/09/2023

Have checked all the different sites for quotes you came out the be on price and what you offered

Gary

AXA Insurance

11 months ago

Hello and welcome to AXA. It's good to see you found us to offer the very best premium you could find. Take care, Gary AXA Customer Service Team

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Trusted Customer

1 year ago

Date of purchase: 18/09/2023

I would recommend them for their House Insurance

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Trusted Customer

1 year ago

Date of purchase: 03/09/2023

Hi, my experience with AXA has been positive so far, having an intuitive website have kept us informed at each step of the renewal process. As I have not been unfortunate enough to make a claim as ye

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Paula

AXA Insurance

1 year ago

Hi & thanks for taking the time to leave a review of your renewal experience. It's great to hear you're happy with the online service and the renewal process. Thank you for choosing to renew both your car and home insurance with us for another year. Best wishes Paula AXA Customer Service Team

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About AXA Insurance

AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.

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0844 874 0239

5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom