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AXA Insurance Reviews | Customer Service Reviews for https://www.feefo.com/reviews/axa-direct | Feefo

Displaying all 292,083 reviews

Susan Tight

1 year ago

Date of purchase: 08/09/2023

What Susan Tight said about AXA Insurance:

It was so easy to arrnage car cover I would recommednd

Gary

AXA Insurance

11 months ago

Hello Susan, Thanks for your comments. It's great to see you'd recommend us to your family and friends. Have a lovely evening, Gary AXA Customer Service Team

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Diane Domagala

1 year ago

Date of purchase: 30/08/2023

What Diane Domagala said about AXA Insurance:

The customer service was good but the phone system was very confusing when you pressed an option it took you to a differant department

Gary

AXA Insurance

11 months ago

Hello Diane, Sorry to see you found our phone lines confusing, we do ask that you listen to all of the options before choosing the number you need but I'm pleased to see you were able to get things resolved on the call. Take care, Gary AXA Customer Service Team

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Richard Radway

Lymington

1 year ago

Date of purchase: 18/09/2023

What Richard Radway said about AXA Insurance:

I found this to be the best quote for my car insurance with AXA And I searched a lot of comparison sites.

Gary

AXA Insurance

11 months ago

Hi Richard, It's great to see we were able to offer you the most competitive quote for your new policy. I hope you have a lovely day, Gary AXA Customer Service Team

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Trusted Customer

1 year ago

Date of purchase: 02/09/2023

Friendly and informative

Gary

AXA Insurance

11 months ago

Thanks for renewing your policy with us. I'm pleased to see you found us to be friendly and informative. Have a lovely day, Gary AXA Customer Service Team

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James Sargent

Monmouth NP25 4QH

1 year ago

Date of purchase: 18/09/2023

What James Sargent said about AXA Insurance:

clear precise details easily saved and reviewed a difficult task made more pleasant

Gary

AXA Insurance

11 months ago

Hello James, Thanks for getting in touch it's really good to read your comments. Have a wonderful day, Gary AXA Customer Service Team

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Trusted Customer

1 year ago

Date of purchase: 18/09/2023

I was alerted to this company by Go Compare and found the website easy to use with no complications. Also offered a better price than all the others I had tried. My only concern was that all the price

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Gary

AXA Insurance

11 months ago

Hello and thanks for joining us. It's nice to see we offered you the best value policy after you'd compared all of the insurers on the comparison site you used. I hope we can remain competitive for you next time too. Take care, Gary AXA Customer Service Team

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Trusted Customer

1 year ago

Date of purchase: 18/09/2023

Excellent web site . Very easy to use. Documents available within minutes.

Gary

AXA Insurance

11 months ago

Thanks for your great comments. It's good to see you found it easy to create the policy and then receive the documents too. Take care, Gary AXA Customer Service Team

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Christopher ROCK

Thirsk, North Yorkshire

1 year ago

Date of purchase: 18/09/2023

What Christopher ROCK said about AXA Insurance:

Competitive price, easy to use online service with a quick response.

Gary

AXA Insurance

11 months ago

Hello Christopher, Thanks for getting in touch. It's good to see you've joined us here at AXA! Have a great evening, Gary AXA Customer Service Team

See full customer review

Eric Heavisides

1 year ago

Date of purchase: 18/09/2023

What Eric Heavisides said about AXA Insurance:

Competitive prices.

Paula

AXA Insurance

1 year ago

Hi Eric 👋 Thanks for taking the time to leave a review. It's great to hear you found the price we offered was very competitive. Thank you for choosing to insure your car with us & welcome to AXA ! Best wishes Paula AXA Customer Service Team

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Keith Blanshard

1 year ago

Date of purchase: 18/09/2023

What Keith Blanshard said about AXA Insurance:

Speed of information, easy to use web site, very clear for a complex transaction.

Paula

AXA Insurance

1 year ago

Hi Keith 👋 Thanks for taking the time to leave a review. It's great to hear you found our website easy to use & that everything was made clear. Thank you for choosing to insure your car with us & welcome to AXA! Best wishes Paula AXA Customer Service Team

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About AXA Insurance

AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.

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0844 874 0239

5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom