pointless feedback intervention. should wait until (if) a claim is made and real service is experienced.
John Evans
AXA Insurance
9 years ago
Hi,
Thank you for taking the time to leave your feedback – this is appreciated.
I understand that my colleague, Suzanne, has been in touch so that we can understand your experience in more detail.
Thank you for taking time to discuss this with us and I understand your queries have now been resolved.
Please don't hesitate to contact us if you have any further queries.
FIRST CLASS SERVICE over the phone ,could not ask for a better representative / agent. Unfortunately i gave wrong renewal date & your system could not amend this issue when i rang back to
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.