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Rated
Excellent
Service
4.4
/5

5

4

3

2

1

8,751

2,749

600

298

588

12,986

ratings over the past year

Displaying all 292,233 reviews
Trusted Customer
9 years ago
Date of purchase: 18/05/2015
Its nice to have easy follow steps with good direct information.
MC
Mark Chadwick
burnley
9 years ago
Date of purchase: 18/05/2015
What Mark Chadwick said about AXA Insurance:
the on line booking practice was not very user friendly but pam on the phone made up for it ..she was excellent thanks
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John Evans
AXA Insurance
9 years ago
Hi, Thank you for taking the time to leave your feedback – this is appreciated. I understand that my colleague, Suzanne, has been in touch so that we can understand your experience in more detail. Thank you for taking time to discuss this with us and I understand your queries have now been resolved. Please don't hesitate to contact us if you have any further queries.
AB
Ashley Burke
bradford
9 years ago
Date of purchase: 18/05/2015
What Ashley Burke said about AXA Insurance:
The gentleman was really nice and pleasant. He helped me where I needed and he had time to call me back more than once,on time. While I got my affairs in order
AC
Alan Caddick
dudley west midlands
9 years ago
Date of purchase: 18/05/2015
What Alan Caddick said about AXA Insurance:
Very good
Trusted Customer
9 years ago
Date of purchase: 15/05/2015
easy to understand. Straightforward.
JB
John Burt
Yorkshire
9 years ago
Date of purchase: 18/05/2015
What John Burt said about AXA Insurance:
Relatively easy to get sorted on line. The policy is what i want at a good price.
Trusted Customer
9 years ago
Date of purchase: 18/05/2015
Extremely helpful with the most competitive price available. I have been completely satisfied with the service I have received today.
TM
Terry Mallett
Caerphilly
9 years ago
Date of purchase: 17/05/2015
What Terry Mallett said about AXA Insurance:
I have just bought car insurance from Axa. I am 86 and the quote from my current insurer was £742. Axa gave me the same cover for £425. The online application process was straightforward and the helpl
...
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Trusted Customer
9 years ago
Date of purchase: 18/05/2015
I emailed the company before taking out the policy to ask about payment method, I received an auto reply stating someone would get back to me within the next 48 hours. This didn't materialise!!!
PM
Paul Mason
9 years ago
Date of purchase: 18/05/2015
What Paul Mason said about AXA Insurance:
Excellent customer service, very helpful and polite. Very competitive price.
About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.