the on line booking practice was not very user friendly but pam on the phone made up for it ..she was excellent thanks
John Evans
AXA Insurance
9 years ago
Hi,
Thank you for taking the time to leave your feedback – this is appreciated.
I understand that my colleague, Suzanne, has been in touch so that we can understand your experience in more detail.
Thank you for taking time to discuss this with us and I understand your queries have now been resolved.
Please don't hesitate to contact us if you have any further queries.
The gentleman was really nice and pleasant. He helped me where I needed and he had time to call me back more than once,on time. While I got my affairs in order
I have just bought car insurance from Axa. I am 86 and the quote from my current insurer was £742. Axa gave me the same cover for £425. The online application process was straightforward and the helpl
I emailed the company before taking out the policy to ask about payment method, I received an auto reply stating someone would get back to me within the next 48 hours. This didn't materialise!!!
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.