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Rated
Excellent
Service
4.4
/5

5

4

3

2

1

8,747

2,747

599

298

588

12,979

ratings over the past year

292,225 out of 292,219 reviews
Trusted Customer
9 years ago
Date of purchase: 18/05/2015
Excellent service quick&easy
Trusted Customer
9 years ago
Date of purchase: 18/05/2015
Annoyed that the quote for my car insurance went up after 1 disclosed an accident last year where my car was damaged in a car park which was caught on CCTV. The culprit eventually admitted the damage,
...
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John Evans
AXA Insurance
9 years ago
Hi, Thank you for taking the time to leave your feedback – this is appreciated. I understand that my colleague, Suzanne, has been in touch so that we can understand your experience in more detail. Thank you for taking time to discuss this with us and I understand your queries have now been resolved. Please don't hesitate to contact us if you have any further queries.
AG
Ashley Grey
swindon
9 years ago
Date of purchase: 18/05/2015
What Ashley Grey said about AXA Insurance:
Service was very good. I will say you should phone through instead of using the online service much easier and the quote came out cheaper
Trusted Customer
9 years ago
Date of purchase: 17/05/2015
Very little information, if any, on what to do when changing vehicles when staying with the same insurer and how to claim back refunds or cancel if needed. No claims proof information is also poorly
...
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Merchant Logo
John Evans
AXA Insurance
9 years ago
Hi, Thank you for taking the time to leave your feedback – this is appreciated. I understand that my colleague, Suzanne, has been in touch so that we can understand your experience in more detail. Thank you for taking time to discuss this with us and I understand your queries have now been resolved. Please don't hesitate to contact us if you have any further queries.
Trusted Customer
9 years ago
Date of purchase: 17/05/2015
Got directed to the site through a comparison web site. All went well. No issues.
Trusted Customer
9 years ago
Date of purchase: 11/05/2015
Very easy to set up. Good customer service.
Trusted Customer
9 years ago
Date of purchase: 01/05/2015
Excellent service. Very well explained and sorted very quickly.
Trusted Customer
9 years ago
Date of purchase: 13/05/2015
I'm happy
LG
Lesley Gray
London
9 years ago
Date of purchase: 17/05/2015
What Lesley Gray said about AXA Insurance:
Easy to buy and a great price too, what's not to like?
Trusted Customer
9 years ago
Date of purchase: 14/05/2015
Ok u want my review. Getting insurance was easy and straight forward. However, I haven't got a printer so can't print it out for my records. We rang up to ask if it could be printed and sent. The pers
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.