Getting a quote and buying the policy was easy, but they sign you up to auto-renew with no way to opt out. You have to email them to do this, which is pretty sneaky.
force the customer down the path of auto renewal and make it difficult to opt out. also increase excess to make it look cheaper
John Evans
AXA Insurance
9 years ago
Hi,
Thank you for taking the time to leave your feedback – this is appreciated.
We have attempted to contact you by phone however have been unsuccessful.
We have sent you an e-mail with more information regarding your query and this also includes next steps.
Please don't hesitate to contact us if you have any further queries.
Easy to do etc. Received confirmation emails regarding purchase of insurance has been successful. The email provides link to my Axa Account to enable you to print of documents but there is no policy s
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.