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Rated
Excellent
Service
4.4
/5

5

4

3

2

1

8,734

2,743

597

297

588

12,959

ratings over the past year

292,207 out of 292,204 reviews
WR
William Russell
Scunthorpe
9 years ago
Date of purchase: 15/05/2015
What William Russell said about AXA Insurance:
Very easy on line, had a little hiccup with signing in to download my policy, but this was made very simple with the lady I spoke to on the phone very pleased with the price,service and polite manner
...
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Trusted Customer
9 years ago
Date of purchase: 15/05/2015
The service I received from Axa insurance was extremely good. I was helped in every stage of the process in obtaining car insurance from them to a high standard.
Trusted Customer
9 years ago
Date of purchase: 15/05/2015
Excellent price, product to suit my needs and very efficient
PC
Paul Carrington
Colchester
9 years ago
Date of purchase: 15/05/2015
What Paul Carrington said about AXA Insurance:
Excellent service
PW
Paul Watson
Sheffield
9 years ago
Date of purchase: 15/05/2015
What Paul Watson said about AXA Insurance:
Good
Trusted Customer
9 years ago
Date of purchase: 07/05/2015
I took out car insurance on line not realising that the cover was inferior to my current policy with another insurer. Within 10 minutes I telephoned Axa to cancel the policy only to be informed that i
...
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John Evans
AXA Insurance
9 years ago
Hi, Thank you for taking the time to leave your feedback – this is appreciated. I understand that my colleague, Tracey, has been in touch so that we can understand your experience in more detail. Thank you for taking time to discuss this with us and I understand your queries have now been resolved. Please don't hesitate to contact us if you have any further queries.
KW
Kathryn Weigh
Preston
9 years ago
Date of purchase: 15/05/2015
What Kathryn Weigh said about AXA Insurance:
I am not happy with the automatic renewal arrangement. I want to check prices of all competitor's before renewing in 12 months time, and I think automatic renewal is very poor -
Trusted Customer
9 years ago
Date of purchase: 15/05/2015
Very easy and straight forward.
Trusted Customer
9 years ago
Date of purchase: 15/05/2015
Great service
Trusted Customer
9 years ago
Date of purchase: 15/05/2015
I find that AXA is much better than other companies for Insurance and always seem to give very good value for money. I would definitely recommend them for all types of insurance.
About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.