Problems registering for online account to confirm and view insurance statements. The only way of contacting AXA is via a premium phone number which is not included in free minutes!
John Evans
AXA Insurance
9 years ago
Hi,
Thank you for your feedback – this is appreciated.
I am aware that my colleague, Nicola, has been in touch so that we can discuss your experience in more detail, thank you for taking time to speak to her.
I understand that your queries have now been addressed and resolved but please don't hesitate to contact us further if needed.
Very happy with the help and understanding of the lady who dealt with my application for car insurance, She was patient and considerate to a rather elderly gentleman. Thankyou.
After buying the insurance I emailed AXA my NCD details which was processed and acknowledged within a couple of days.
I also emailed to opt out of auto renewal and it was confirmed that this had been
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.