On the whole a good website however there is no facility to upload your proof of NCD documents. You either have to email (VERY INSECURE), snail-mail or fax. I no longer have a fax, snail-mail to me is
just ordered car insurance online, the axa website was very easy to follow and made the whole process very simple and hassle free plus it was £30 cheaper than anyone else. Which was nice!
Web site not as user friendly as aviva, hate the automatic renewal which you can't disable without an email or phone call, price is cheapest but won't be staying unless cheap
I bought insurance from AXA after a comparison quote. The second cheapest but I went with AXA for the branding. Glad I did. Very good software making the transaction clear and smooth. Hopefully I won'
Confusion arose when it stated I had made an error, yet the whole transaction seemed to be completed satisfactorily
John Evans
AXA Insurance
9 years ago
Hi,
Thank you for taking the time to leave your feedback – this is appreciated.
We have attempted to contact you to discuss this matter further but have been unsuccessful.
I can confirm that your policy has indeed been set-up without error however we would encourage you to register your online account if you haven't done this already.
Please do not hesitate to contact us if you require any further help.
The site/ application was straight forward and easy to access. I am awaiting receipt of proof of my NCB. Obviously, I hope not to have to make a claim.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.