Took over an hour to get a policy set up and I had to hang up eventually after being put on hold! The second operator was very helpful and obliging but I wouldn't use them again. Ended up being a ver
...
Read all
John Evans
AXA Insurance
9 years ago
Hi,
Thank you for your feedback – this is appreciated. I apologise for the amount of time that you were on hold whilst your query was being investigated.
My colleague, Lisa, has been in touch so that we can discuss your experience in more detail, thank you for taking time to speak to her.
I understand that your queries have now been addressed and resolved but please don't hesitate to contact us further if needed.
I was delighted this evening with my quote for car insurance , ( which prompted me to purchase the policy straight away ). I would definitely recommend your company . Thanks.
great cover, gave extra discount as we are existing policy holders, we hope to be axa customers long into the future and hope to receive the best deal straight away without having to shop around
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.