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Rated
Excellent
Service
4.4
/5

5

4

3

2

1

8,758

2,754

597

297

587

12,993

ratings over the past year

Displaying all 292,195 reviews
GR
G R
Birmingham
9 years ago
Date of purchase: 12/05/2015
What G R said about AXA Insurance:
easy to use site, fair price clear offers to upgrade cover
NP
Nicola Pritchard
Beds
9 years ago
Date of purchase: 12/05/2015
What Nicola Pritchard said about AXA Insurance:
From start to finish lovely guy very patient with me as sometimes I don't catch what they are telling me , fantastic price I totally recommend them
Trusted Customer
9 years ago
Date of purchase: 11/05/2015
Contacted company by phone following query about new policy. Friendly, cooperative and accommodating. Good first time experience
Trusted Customer
9 years ago
Date of purchase: 12/05/2015
Took over an hour to get a policy set up and I had to hang up eventually after being put on hold! The second operator was very helpful and obliging but I wouldn't use them again. Ended up being a ver
...
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John Evans
AXA Insurance
9 years ago
Hi, Thank you for your feedback – this is appreciated. I apologise for the amount of time that you were on hold whilst your query was being investigated. My colleague, Lisa, has been in touch so that we can discuss your experience in more detail, thank you for taking time to speak to her. I understand that your queries have now been addressed and resolved but please don't hesitate to contact us further if needed.
MT
Mary Tuite
Liverpool
9 years ago
Date of purchase: 12/05/2015
What Mary Tuite said about AXA Insurance:
I was delighted this evening with my quote for car insurance , ( which prompted me to purchase the policy straight away ). I would definitely recommend your company . Thanks.
LG
Laurie Grover
Runcorn
9 years ago
Date of purchase: 12/05/2015
What Laurie Grover said about AXA Insurance:
Best price, easy to understand, easy to complete.
Trusted Customer
9 years ago
Date of purchase: 12/05/2015
Easy website to navigate, great savings - happy with my deal!
Trusted Customer
9 years ago
Date of purchase: 12/05/2015
Great service; professional, responsive and quick.
RC
Rachel Ceansu
manchester
9 years ago
Date of purchase: 12/05/2015
What Rachel Ceansu said about AXA Insurance:
great cover, gave extra discount as we are existing policy holders, we hope to be axa customers long into the future and hope to receive the best deal straight away without having to shop around
Trusted Customer
9 years ago
Date of purchase: 10/05/2015
Good Value and in line service
About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.