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Rated
Excellent
Service
4.4
/5

5

4

3

2

1

8,749

2,752

596

297

586

12,980

ratings over the past year

Displaying all 292,187 reviews
PG
Paul Godden
Surrey
9 years ago
Date of purchase: 12/05/2015
What Paul Godden said about AXA Insurance:
The whole process was very efficient & easy to follow.
Trusted Customer
9 years ago
Date of purchase: 12/05/2015
very good very easy quite happy with the outcome
MK
Majid Khan
Bedfordshire
9 years ago
Date of purchase: 11/05/2015
What Majid Khan said about AXA Insurance:
i experienced a very easy process to insure my car. Happy that if I need to talk to somebody I can actually call and speak unlike my previous insurers who were internet only. Overall experience was go
...
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Trusted Customer
9 years ago
Date of purchase: 12/05/2015
I accessed the AXA site through compare the market, bought a car insurance package, which triggered an email, but it seemed to bypass the "create an account" part, and now I can't log in to AXA websit
...
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John Evans
AXA Insurance
9 years ago
Hi, Thank you for your feedback – this is appreciated. I apologise for the issues that you experienced with our website and can confirm that these have now been resolved. My colleague, Tracey, has been in touch so that we can discuss your experience in more detail, thank you for taking time to speak to her. I understand that your queries have now been addressed and resolved but please don't hesitate to contact us further if needed.
NA
Naresh
London
9 years ago
Date of purchase: 12/05/2015
What Naresh said about AXA Insurance:
Bruce, one of the AXA insurance chap was very friendly and answered all my queries with patience and gave my the best possible options to choose my car insurance. Excellent and thank you
Trusted Customer
9 years ago
Date of purchase: 12/05/2015
This is a great standard of cover for the best price I have found. On top of that, great service from real people at the end of the phone. Cant be beaten :-)
PR
Pamela Rodgers
9 years ago
Date of purchase: 12/05/2015
What Pamela Rodgers said about AXA Insurance:
User friendly website. Fast, efficient, competitive service.
Trusted Customer
9 years ago
Date of purchase: 12/05/2015
Easy and quick to set up. Cheapest quote I could find for what I needed.
MS
Melanie Slinn
Bexhill
9 years ago
Date of purchase: 11/05/2015
What Melanie Slinn said about AXA Insurance:
Easy to purchase and given a loyalty discount as had car insurance with AXA already, great!
Trusted Customer
9 years ago
Date of purchase: 12/05/2015
A very easy to use web site, easy to understand. A secure site to make payment, and print of travel documents.
About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.