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AXA Insurance Reviews

http://www.axa.co.uk/insurance/personal/contact/
Rated
Excellent
Service
4.4
/5

5

4

3

2

1

8,734

2,751

599

294

587

12,965

ratings over the past year

Displaying all 292,128 reviews
DK
Denis King
Leicester
9 years ago
Date of purchase: 01/05/2015
What Denis King said about AXA Insurance:
The only pain is the fact that you have to write to them opt-out of the automatic renewal. If i wanted it, it should be an opt-in. I then had to exchange a number of e-mails to confirm policy holder
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Trusted Customer
9 years ago
Date of purchase: 01/05/2015
I was ringing More Than insurance to pay this years premium. My friend next to me on the computer said he could get me insurance cover quicker than they would answer the phone. He was right. That"s ho
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Trusted Customer
9 years ago
Date of purchase: 02/05/2015
My experience overall was good, but unable to log on to my insurance documents
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MB
Malcolm Bellingham
9 years ago
Date of purchase: 03/05/2015
What Malcolm Bellingham said about AXA Insurance:
Really good service
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PY
Peter Young
9 years ago
Date of purchase: 02/05/2015
What Peter Young said about AXA Insurance:
Easy to complete swift reply.documents online.NCD sent via email all completed on same day
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Trusted Customer
9 years ago
Date of purchase: 30/04/2015
I found it very easy to purchase car insurance online with AXA, the questions were quick and easy to answer and any amendments needed were also easily changable.
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AP
Anthony Power
9 years ago
Date of purchase: 02/05/2015
What Anthony Power said about AXA Insurance:
I phoned to change our cover on my wife's car. Her English is poor, the 1st lady we spoke to said; I'll make a note on the screen so if you have to speak to anyone else you won''t have a problem.When
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John Evans
AXA Insurance
9 years ago
Hi, Thanks for your feedback – this is appreciated. As the policy contract is between ourselves and the policyholder directly, only the policyholder has the authority to cancel the policy. I apologise for any inconvenience this may have caused. My colleague, Suzanne, has been in touch to discuss your experience in more detail and I understand your query is now resolved however please don't hesitate to contact us further if needed.
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Trusted Customer
9 years ago
Date of purchase: 02/05/2015
Very good customer service, better deal than last years insurers !!
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RH
Robbie Holder
Midlands.
9 years ago
Date of purchase: 02/05/2015
What Robbie Holder said about AXA Insurance:
Easy enough to do my car insurance through the website, would recommend and cheap!
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JP
Jean Powell
Salford Manchester
9 years ago
Date of purchase: 02/05/2015
What Jean Powell said about AXA Insurance:
Excellent and very helpful
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
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0844 874 0239
5 Old Broad Street, London, Greater London, EC2N 1AD, United Kingdom
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About AXA Insurance
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.